Prime Video is a popular video service from Amazon operating since 2006 in many countries. However, subscription options and pricing may vary by region. Some users may share their accounts with relatives, and later they see an unexpected Prime Video charge on the credit card. Some users may not share accounts with anyone but still see funds withdrawn.
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Amazon is constantly changing its user instructions, so it may be difficult to understand why you get Amazon Prime Video charges and how to stop them. Chat with Howly experts and get instant help and tips to protect your account. They are available 24/7 even on federal holidays!
The perks you’ll get resolving your Prime Video TVOD charge issue with Howly experts:
Therefore, users want to solve various problems with Amazon Prime Video subscriptions. This article describes the most common issues and solutions to them.
If you notice that some payments from Amazon are being debited from your card, try to determine the reason yourself. Perhaps you subscribed to some services or, after the trial period, did not cancel the subscription. That’s why you see the Amazon Prime Video charges. But don’t worry. It’s an easily fixable issue.
Many users are interested in protecting themselves, so you may see many forum questions like “How can you see Prime Video charges?“. And we have the answer for you!
Log in to your Amazon account, click on Account & Lists → Memberships & Subscriptions.
All information about the possible services that you use is available there. Maybe it’s just an auto-renewal, where you don’t get an email notification. With filters, you can view current and past subscriptions. Here you can find the Prime Video credit card charge source within 3-5 minutes.
If you wonder, “Why do I get charged for Prime Video?”, the answer is quite simple. No one can connect you to any subscription unless they know your card info, so several options are here:
You always can modify your payment method, so Amazon won’t charge you from the main credit card. We recommend you create a digital card that will be used only for online purchases.
That way no one can charge your money because you deposit funds to this card only before the purchase. So there will be no unexpected spending. here is how you can do it:
You can also change it on the main Amazon site. Open the Manage Content and Devices, choose Preferences → Digital Payment → Edit Payment Method. Pick the preferable method and click on Continue to implement changes.
That’s how you can protect yourself from situations when you tell yourself “Why does Prime Video charge my card? I didn’t order anything!”.
If you do not want to use subscribed channels, you can cancel them by following a simple algorithm of actions. First, hover the mouse over Account & Lists and pick Your Prime Membership.
You will see a new window with the details of your subscription. At the top, you will see a line in red letters Update your settings. Click on this column.
Then click End Membership. Do not mix up the order of clicks. Otherwise, your subscription will not be canceled.
Note that you will no longer have access to the rest of the Prime benefits after completing it. Therefore, the system will ask you to ensure that you want to stop the membership. If you are sure, then click Cancel My Benefits.
Until you see information like the following picture, your subscription has not been canceled yet.
If your customer period has yet to end, the services will be available but will not automatically renew. Therefore, pay attention to how long your subscription will be active.
If you have already canceled your Prime Video Membership or never have it, you may be charged because you bought or rented a video. Once you access a video on one of your Amazon-connected devices, the platform can withdraw funds from your card for it. So you may be getting charged for prime video even when you don’t pay a monthly membership.
To avoid such situations, be more careful. In any case, check with the support service for any questionable payment to know for sure.
Remember simple algorithms:
Don’t share your personal and bank information with third parties. They can hack your bank account and use it to their advantage.