How to reset harmony hub

Occasionally, this happens - your hardware stops looking for the hub (which may no longer exist), hangs up, fails to load, or has synchronization or update problems. This means that software patches are "bricked up," and you cannot continue booting.

About the device

The hub works with almost all modern models of phones and tablets, as well as devices based on Android 4.0 and above. After connecting the hub to the network, you need to download the mobile application and then do the whole process of setting up with its help.

Setting up the device is simple, although the application will be a bit hard to understand. If you want to use a smartphone to control the smart home, it is better to use the mobile version. Once the hub is connected to the Wi-Fi network, it automatically recognizes all compatible devices connected to that network. Everything else can be added manually by entering the company name and model number.  You are able to  connect even devices absent from the Logitech database.

Troubleshooting the Logitech harmony hub

Here are the first things to consider when trying to fix the device:

• Very often, a problem can be solved by rebooting completely. Try turning it off, waiting, and then turning it back on after 15 seconds and checking everything.
• Also, a frequent problem is an inability to connect. Often this is due to problems with the Internet; check your password; it should not contain any smiley faces. If everything is okay, try restarting your internet or turning it off from power at all, wait and turn it back on.
• The harmony remote control does not connect or does not work at all. Try holding down the red button at the top and then turn it back on. Check that there is no external damage. Also, if it was dropped, the internal parts might be damaged. This might not work at all.
• The LED will light red. It means the device is synchronizing with the site when updates are being received. A firmware or user configuration update may have been initiated by the remote or reset harmony hub. The LED will blink red during firmware installation.

How to factory reset harmony hub

Press and hold the Menu button and the Off button together for 20 seconds. Then the screen will turn off, and it will automatically turn on again. A circular arrow and the reset harmony remote control will be displayed. When your harmony remote control is restored to its factory default state, you can sync with the remote control again.

Configuring harmony account

If you want to customize your app, you need to read all of the setup instructions that are on your app screen. Remember to read all of the instructions for your application carefully.

During the setup process, you can see information about what is actually happening in the settings.

1. The configuration of the mobile device must take place in the wireless Wi-Fi network. For this, you will need to connect it to it and configure it properly.
2. Once connected, you will need to connect to the application.
3. Then click the Continue button on the Welcome screen. You can also make purchases on the welcome screen. Then start logging in.
4. You are to choose between using your e-mail or social media accounts to log in. Enter the needed credentials and proceed.
5. From the overview, you will learn about the setup steps, and you can continue your work.
6. Wait 30 seconds for the Hub to pair with the app, then press the Pair / Reset harmony hub button. You can now use the HarmonyHub app on your mobile device.

Remote configuration

Click the gear icon in the upper left corner to change harmony remote control settings such as vibration, backlight, and tilt sensor, as well as touch duration to trigger actions. This provides a more personalized experience and only takes a couple of minutes to set up.

Setting up a mobile app

1. Log in to your account. Select add a customer or add harmony remote. If you do not currently have an account, go to the special address.
2. Set up your account. The app will start automatically and prompt you to enter your client's email address and information. The harmony remote control can be initially programmed without a password.
3. Add home entertainment devices. Simply enter the manufacturer and model number for products not detected during the network scan.
4. You may need to update the software of your harmony remote control. You will be informed when the mobile device setup is complete. You will see the indication that synchronization is in progress and then when everything is ready to use.