How to fix the charging port

Updated: February 28, 2023
6 min read
How to fix the charging port
by Christine Tomas
Tech Expert & Writer
Checked by
Quality Control team

We use our phones for multiple tasks every day, such as making calls and photos, recording videos, listening to music, checking social media, and writing notes. To perform all these functions, we need our phones to be well-charged. However, smartphones, including iPhones, may have some issues in functioning, such as charging port problems.

Before we start

Save your time and let professionals resolve your issue in minutes!
Want to start solving your problem immediately? Experienced Howly troubleshooters can fix your issue ASAP. They’re already waiting for you in the chat!

The benefits you’ll get while troubleshooting your issue with Howly experts:

    • Qualified help with laptops HDD
    • Quick advice right in your device 24/7/365
    • Expert reply within 60 seconds
    • Clear step-by-step guidance
    • Limitless number of follow-up questions
    • Understanding and empathetic help till your laptop HDD issue is fully resolved
    • All answers you need in one place

It does not mean that you need to run to service to fix them. There are some procedures you can try to fix your iPhone charging port or charging port of your Android device on your own. In this article, you will find the reasons why your charging port is not working and how to troubleshoot that.

The reasons for the damaged charging port

Before repairing the charging port of your mobile, you need to find out the reason that caused the issue. These reasons can differ depending on how you handle your phone or on its design and age. Here are some of the reasons for the damaged charging port:

  1. Corrosion from water and air getting into the port;
  2. A broken charging port;
  3. Dust or debris in the port;
  4. Bent metallic connector;
  5. Loose charging port.

Check and fix the phone charging port

Use a different power source

banner 3

You may find that the problem with charging is not caused by your Android or iPhone charging port but by the malfunction in the power outlet you are using. To check it, try connecting your charger to a different socket or if you are using an extension box, try charging your phone directly from the socket. You may also try to change a USB port on your computer. If your phone starts charging, you don’t need to replace your iPhone charging port or the charging port of your Android device.

Turn off your phone

The issue with your phone charging port may not be in the charger but in the glitch of your phone’s software. If you see that the battery status bar on your phone doesn’t change, try switching it off and then on again. Also, you may try to hard reset it. Usually, you can do it by pressing the volume and power button together, but the button combination may vary depending on your smartphone model. If your phone starts charging after the reset, then there is nothing wrong with your charging port.

Change your charging cable

Charging cables are often the cause of your phone not being charging when plugged in. The charging cables may be damaged because of constant wrapping and twisting. In addition, exploitation risks increase when charging cables are taken around with us everywhere. Try changing your charging cable and see if your charger is working. It may solve your issue with the phone charging port.

Change your charging cable

Check your adapter

banner 6

If you are sure that your charging cable is working, but your phone is not charging, you need to check your charger adapter. To do it, you should remove the charging cable and check the connecting port. If it smells burnt, looks rusty, or doesn’t properly connect, you need to change the charger adapter.

To avoid problems with your charger adapter, you should choose a proper one for your phone. There is a specific voltage requirement for an effective charge of each phone. Check if your charger adapter meets these requirements. Also, you need to ensure that your adapter comes from a reliable company and is of good quality.

Repair your charging port

We often carry our phones in pockets where dirt or debris can get into the charging port, which will then cause issues with the iPhone or Android charging port. In this case, you need to carefully clean it with a soft toothbrush or a cue tip. It is not recommended to use toothpicks because they can break and damage your charging port. Also, you shouldn’t use paper clips as they are sharp and metallic and can conduct electricity and cause injuries.

A cause of issues with the phone charging port can also be corrosion. It happens when water and air get into it. The process of corrosion takes time, so it’s not easy to know for sure when it starts. Corrosion is the reason for a weakened connection. So if you notice that your phone no longer receives enough power and the charging time takes longer than before, it may be due to corrosion. You can use cotton swabs to remove corrosion from your charging port.

Repair your charging port

The problem with charging can also be caused by a loose charging port.

Here are the reasons why is your charging port loose:

  1. Improperly insertion into the phone
  2. Non-stop charging
  3. Using an incompatible charger or data cord
  4. Not being careful in phone handling

The sign of a loose charging port is being able to connect to the motherboard. When your charging port is loose, you will still be able to charge your phone if you hold it in a certain position. However, if your charger port cannot pair with it, this means that your metallic connector is bent, and you need to replace it.

Final thoughts

We use our phones for multiple purposes from text messaging to Google searches. Therefore, we need them to be charged throughout the day. If there’s a problem with charging, we first think about the broken phone charging port. However, it is not always the reason for problems with charging.

To effectively solve the issue with charging we first need to identify the cause. It may be the damaged outlet, your phone’s software, or the charging cable or adapter. If you’ve checked all these steps and your phone is still not charging, then you can try repairing your charging port by cleaning it with the proper substance. If you do not achieve a functional charge after this, you should contact the service.

Charging port not working


How can I remove water from the charging port?

The best advice in this case is to leave the phone in a well-ventilated place for a while to let the liquid dry. You can also use a Q-tip to wipe off the water. Paper towels work well too.

How to clean the charging port from debris?

Use a small toothpick or Q-tip to clean up dust and debris. You can then blow out the charging port with compressed air for a better result. Don’t use pins or other sharp metal objects, as they will only damage the port.

What can cause the charging port to break?

The most popular causes include liquid ingress, increased humidity level, dirt and dust, and various kinds of mechanical damage. Repairs usually take little time. Turn to a service center or contact Howly experts for more advice about your particular case.


When your Android or iPhone charging port is not working, you need to quickly and effectively fix it. However, before rushing to the specialist, there are some things you can try out yourself.

You may have a damaged charging port for various reasons, such as corrosion, dust or debris, bent metallic connector, and loose charging port.

Before exchanging your charging port, you should check some other methods that can cause a malfunction in charging. These methods include:

  1. Check if your socket is working by trying to charge from a different one.
  2. Switch off your phone or try a hard reset to check your phone for software problems.
  3. Try changing your charging cable.
  4. Check your charger adapter.

If you’ve checked all these methods and your phone is still not charging, you can check your charging port.

If you want to know how to fix the damaged charging port, you should first identify the issue with your iPhone or Android charging port. You can try fixing the charging port by cleaning it with a soft toothbrush or a cue tip if the problem is caused by dirt or debris.

If the issue with your iPhone charging port or a charging port of your Android device is caused by corrosion, you can fix it by cleaning it with cotton swabs. You should also avoid making your charger port lose by incorrectly inserting it, constantly using it to charge your phone, connecting it to an incompatible charger, or not being careful with it. If these ways of troubleshooting your problems with phone charging don’t help, you need to contact customer support or take it to the service center.

Howly expert is ready to help you with your Smartphones problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

Trusted & Secured

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info