How to cancel Whitepages subscription

Updated: April 05, 2023
6 min read
How to cancel Whitepages subscription
by Viktoriia Yushkevych
Tech Expert & Writer
Checked by
Quality Control team

Whitepages is one of the top directory platforms for checking acute information about US residents. The database is impressive – the service allows performing background checks, scam screening, and identity verification for more than 250 million people from all over the country. At the same time, the company boasts over 30 million active users per month. Although a Premium membership gives access to the vital private info of businesses and consumers, there are very few people who use the service on a regular basis. So having learned everything they need, users want to stop payments and seek ways to unsubscribe. There are also those willing to remove their accounts because of privacy concerns. To make things easier, Howly provides stepwise instructions on how to cancel a Whitepages membership as well as delete your account online using your smartphone or PC. Keep reading and get through it immediately!

Before we start

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Issues users get while trying to cancel Whitepages Premium

Encounter an annoying issue in an attempt to cancel a Whitepages Premium account? You’re not alone! Users often seek help with their accounts and turn for instant solutions to Howly. Actually, it never comes down just to an inability to find the cherished “Cancel” button. The problems vary:

  • refund fails to accrue;
  • no option for account cancellation on the website;
  • system bugs/screen freezes when sending a cancellation request;
  • account removal problems;
  • difficulties during membership termination via Android/iPhone.

One of the listed issues sounds familiar to you? Or you have other concerns? Expert guidelines from Howly will save you the hassle!

How to cancel Whitepages account via the website

You can stop your Whitepages membership manually on the website. This handy option requires a minute to complete:

  1. Visit the Whitepages login page and get into your profile.
  2. Open the tab called Account Settings.
  3. Head to Purchases & Billing.
  4. Spot the Subscription Status subsection and pick out Cancel AutoRenew.
How to cancel Whitepages subscription

How to unsubscribe from Whitepages via Android

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This option would fit you if you signed up through Google Play. So you should use the same service to unsubscribe:

  1. Hit the Play Store icon to launch your app.
  2. Hit your avatar -> pick out Subscriptions.
  3. Search for Whitepages and tap it.
  4. Hit Cancel to stop your membership.
How to cancel Whitepages subscription

How to cancel Whitepages Premium account via iPhone

Apple device owners rarely face problems canceling their Whitepages accounts. Whether you subscribed through iPad or iPhone, the steps to terminate your account are the same:

  1. Tap the Settings icon to launch your app.
  2. Hit your account name -> pick out Subscriptions.
  3. Look for Whitepages and hit it.
  4. Pick Cancel to stop your membership.
How to cancel Whitepages subscription

How to delete Whitepages account via any device

Complete deletion of a Whitepages account is carried out on the company's website from any device convenient for you. Please note that deleting your account doesn’t stop your subscription, meaning you’ll still be charged monthly fees. So make sure you cancel the Whitepages membership before following the next steps.

  1. Log in to the Whitepages website.
  2. Get into the Settings tab.
  3. Head to the very bottom of the tab -> hit Delete Account.
  4. You’ll be requested to enter your password for confirmation – type it in.
  5. Tap Delete Account one more time.

If you encounter any problems on your way to account deletion, visit the Whitepages Help Center (click the Request Help button if necessary) or contact Howly for instant assistance.

How to cancel Whitepages subscription


Will Whitepages give me a refund?

The refund policy of the company states that you can’t receive a refund for unused service features or partial-month subscriptions. However, if you sign up via third-party accounts (Apple iTunes or Google Play), you’ll need to request a refund using the same platform.

Can I speak with Whitepages customer support to get my membership canceled?

To speak with a live company representative and terminate your sub, call the cancel Whitepages Premium customer support number – (800) 916-7806. They’ll ask for your login info and clarify all the details.

How do I cancel my trial subscription to Whitepages Premium?

Terminate your trial subscription in Account Settings by accessing the Purchases & Billing tab. Once you spot your $1 trial, hit the button to end it. It’s better to unsubscribe in advance to avoid auto-renewal.


Whitepages has been operating for a long time and managed to gain popularity due to its inclusive databases of personal information. No matter what caused your desire to cancel Whitepages Premium, you can do it effortlessly via the website, Google Play, or Apple iTunes. In case you seek professional advice on any of the issues with your account, bear in mind that Howly specialists ensure full assistance 24/7. We’ll help you cancel and delete your account as well as opt out your private info from Whitepages.

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Mike Kemp
Invalid Date
Whitepages will just move your information to a new domain. Live with that.
Evan Shaw
Invalid Date
Luckily, I signed up via iPhone, canceled easily and got a refund.
Joanna Rangel
Invalid Date
It’s better to avoid such companies, they’re obsessed with making money.
Invalid Date
I needed the service for my work and used it for about a year – rather useful.
Invalid Date
I love the $1 trial, 5 days is more than enough to screen the needed people.
Nicole Hill
Invalid Date
Whitepages is hardly useful. It seems kind of a scam.
Invalid Date
I’m annoyed! They billed me $30 for 20 monthly lookups and never fixed it!
Invalid Date
I have switched to truth finder, do not like WP reports.
Melvin K.
Invalid Date
Their reports were inaccurate for me. Is it worth trusting white pages at all?
Invalid Date
I used Premium Plus, but 200 checks is too much for me.
Damien Leach
Invalid Date
I see no point in requesting them to remove my data. There’s a whole lot of other websites that keep it anyway.
Lukas Irwin
Invalid Date
Are there any good services to remove myself from tracker websites?
Invalid Date
Signed up just to check what they know about me. There’s a massive list of things!
Tony Powers
Invalid Date
I paid $4.99 to find the number of my ex. Success!
Invalid Date
I have been looking for a way to opt out, Howly helped a lot. Thanks!
Cole Thompson
Invalid Date
They refused to remove my court records but I don’t want people to see them now. Can I sue Whitepages?
Ashley Campbell
Invalid Date
I used whitepages when I worked for a marketing agency. Sometimes there were problems with the veracity of the information.
Invalid Date
I can’t cancel on the website, don’t see this option at all.
Duncan Beasley
Invalid Date
I’ve just removed myself. Now I'm waiting for the changes to take effect.
Ted Pineda
Invalid Date
They keep SO much information… Is it legal?

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