How to cancel Cox Internet subscription

Updated: April 21, 2023
6 min read
How to cancel Cox Internet subscription
by Andrew Cheberiak
Tech Expert & Writer
Checked by
Quality Control team

Cox Internet is a popular internet service provider that offers high-speed internet, TV, and phone services. If you are looking to cancel your subscription, please read the guide below on how to do so.

Before we start

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To cancel your Cox Internet subscription, you will need to contact their customer service department. You can do this by calling their customer service number or by visiting their website. Once you have reached their customer service department, you can request to cancel your subscription. They will guide you through the process of deactivating your Cox Internet subscription.

Steps to cancel Cox Internet subscription

Before starting the process, please ensure that you have the following information ready: your Cox account number, the primary account holder's name, and the last four digits of their social security number. Steps to cancel Cox internet subscription:

  1. Call Cox customer service at 1-800-234-3993.
  2. Follow the prompts to speak with a representative.
  3. Once connected, inform the representative that you want to stop Cox Internet service and cancel your Cox internet account.
  4. The representative may ask for your account information and reason for canceling. Provide the necessary information.
  5. The representative will confirm the cancellation and provide any information regarding final bills or equipment returns.

Remember to stop the Cox Internet service and cancel your Cox Internet account to avoid any future charges. If you have any further questions or concerns, contact Cox customer service.

What are some good Cox Internet alternatives?

There are several good alternatives available that can provide similar functions to Cox Internet. Here are some of the main functions that these alternative services can duplicate:

  • High-speed Internet: Many alternative internet service providers offer high-speed internet that can match or even exceed the speeds offered by Cox Internet.
  • Reliable connectivity: Alternative services can provide reliable connectivity with minimal downtime or interruptions.
  • Wi-Fi: Most alternative services offer Wi-Fi connectivity, allowing you to connect multiple devices to the internet wirelessly.
  • Customer support: Alternative services often offer excellent customer support, with knowledgeable technicians available to help you troubleshoot any issues that may arise.
  • Security: Many alternative services offer robust security features, including firewalls, antivirus software, and other tools to protect your devices and data from online threats.

Some of the most popular alternative internet service providers include AT&T, Verizon, Comcast, and Spectrum. Each of these providers offers a range of plans and packages to suit different needs and budgets. By comparing the features and pricing of these providers, you can find an alternative to Cox Internet that meets your specific requirements.

What to do if you're having troubles

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One common problem that users may encounter is a disruption in their internet service, which can occur if the cancellation is not processed correctly. To troubleshoot this issue, users should first verify that their account has been fully canceled and that there are no outstanding balances or fees. If the issue persists, users should contact Cox customer support or reach out to our Howly expert's team for further assistance. Additionally, users may experience difficulty accessing certain online services or websites after canceling their subscriptions. This can be due to the loss of a Cox-provided email address or changes to their IP address. To resolve this issue, users should update their account information with any relevant services or websites and ensure that their new internet service provider is properly configured. If users continue to experience issues, they should contact our Howly experts team for additional support.


How can I cancel my Cox internet subscription?

To cancel your Cox internet subscription, call their customer service department at the phone number listed on your bill and request to cancel your service.

Can I cancel my Cox internet subscription online?

No, you cannot cancel your Cox internet subscription online. You will need to call their customer service department to cancel.

Will I be charged an early termination fee if I cancel my Cox internet subscription before the contract ends?

Possibly, Cox has contracts that require a commitment period, and if you cancel before it ends, you may be charged an early termination fee. Check your contract for details.

What should I do with the equipment provided by Cox after I cancel my internet subscription?

Cox will provide you with instructions on how to return their equipment after you cancel your internet subscription. Follow their instructions to avoid any additional fees.


Remember to have all necessary account information and equipment ready before contacting Cox customer service. It is important to note that canceling your subscription may result in early termination fees or other charges, so be sure to review your contract before proceeding. Additionally, if you are canceling due to issues with your service, consider reaching out to Cox customer service to see if they can resolve the issue before canceling. Thank you for choosing Cox as your internet provider.

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May 29, 2023
Yo, thanks for sharing this guide on how to cancel Cox Internet. I'm not sure if I'm ready to cancel yet, but I appreciate the information πŸ€”
Zachary Chen
May 26, 2023
You can cancel Cox Internet online through your account portal. It's super convenient and saves you from having to deal with customer service. Good luck! 🀞
May 22, 2023
As far as I know, Cox doesn't charge any fees for cancelling your subscription. However, you should double-check your account details to be sure 🧐
Carter Davis
May 18, 2023
Hey, do you know if Cox will charge me any fees for cancelling my subscription?
May 13, 2023
No offense, but cancelling Cox Internet is the worst πŸ˜’
JB Thompson
May 09, 2023
This guide didn't work for me. I followed all the steps, but I'm still being charged for my Cox subscription. Disappointing πŸ˜”
May 04, 2023
Interesting article on cancelling Cox Internet. I'll have to keep these steps in mind if I ever decide to cancel my subscription πŸ€”
April 30, 2023
Hey, just wanted to say thanks for sharing your expertise on cancelling Cox Internet! Your guide helped me save time and frustration. You're a lifesaver! πŸ™
April 25, 2023
Ugh, Cox Internet cancellation can be such a headache! 😩 Thanks for trying to make it easier, though.
April 21, 2023
Hey, thanks for this super helpful guide on how to cancel Cox Internet! I love how you broke down the process step-by-step and included screenshots to make it easy to follow. You rock! 😎

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