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My remote gave up completely and I have replaced the batteries but I cannot get my TV to reboot
Hello, thank you for using Howly.
my JVC remote packed up last night. i have replaced the batteries but I cannot get the tv to reboot
Could you please tell me the exact model of your TV?
LT40CA790 Smart full HD Android
Thank you!
Here are the instructions on how your soft reset your JVC TV:
- Unplug your JVC TV from the power source
- For 30 seconds, leave your TV in an unplugged condition
- Now re-insert your TV’s power cord again into the power outlet, and the reset process is done
- Now turn on your TV and check whether it is functioning normally or not
I have followed your instructions but it is not responding
Did you re-insert your TV’s power cord again into the power outlet?
i have repeated the process but - nothing
Do you see anything on the screen?
no
Noted.
Have you tried to turn it on using the buttons on the TV itself?
no where do I find those?
On the bottom right corner of the TV.
I cannot find any switch anywhere on the TV
Let me send you a picture.
thank you. i eventually found it and all is well. thanks again
Great!
Is there anything else I can do for you today?
I am now rtrying to get a signal
Thanks for your help
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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