Updated: March 14, 2023
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by Anton Khomyk
Tech Expert & Writer
993 resolved issues

My remote gave up completely and I have replaced the batteries but I cannot get my TV to reboot

Hello, thank you for using Howly.

Customer Replay

my JVC remote packed up last night. i have replaced the batteries but I cannot get the tv to reboot

Could you please tell me the exact model of your TV?

Customer Replay

LT40CA790 Smart full HD Android


Thank you!
Here are the instructions on how your soft reset your JVC TV:

  1. Unplug your JVC TV from the power source
  2. For 30 seconds, leave your TV in an unplugged condition
  3. Now re-insert your TV’s power cord again into the power outlet, and the reset process is done
  4. Now turn on your TV and check whether it is functioning normally or not
Customer Replay

I have followed your instructions but it is not responding

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Did you re-insert your TV’s power cord again into the power outlet?

Customer Replay

i have repeated the process but - nothing

Do you see anything on the screen?

Customer Replay


Have you tried to turn it on using the buttons on the TV itself?

Customer Replay

no where do I find those?

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On the bottom right corner of the TV.

Customer Replay

I cannot find any switch anywhere on the TV

Let me send you a picture.


Customer Replay

thank you. i eventually found it and all is well. thanks again

Is there anything else I can do for you today?

Customer Replay

I am now rtrying to get a signal
Thanks for your help

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