Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Tell me, please, what troubleshooting have you done so far?
Tell me, please, what troubleshooting have you done so far?
Customer Reply
just turned it off and back on and closed out the app
Do you use the Cricut Design Space app?
Customer Reply
yes
Please, try these instructions:
1. Open your phone Settings, and unpair your Cricut machine from your mobile device.
2. Re-pair your Cricut machine to your mobile device.
3. Launch the Cricut Design Space app.
4. Attempt to complete your project again.
1. Open your phone Settings, and unpair your Cricut machine from your mobile device.
2. Re-pair your Cricut machine to your mobile device.
3. Launch the Cricut Design Space app.
4. Attempt to complete your project again.
Customer Reply
ok one moment
Let me know about the results
Customer Reply
It’s asking for the pin
not sure where i got that number when i did this the first time
not sure where i got that number when i did this the first time
Try typing 0000.
Customer Reply
ok
Let me know if it works.
Customer Reply
Ok that worked thank you!
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?
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