Updated: March 13, 2023
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by Bohdan Kozachuk
Tech Expert & Writer
613 resolved issues

My cricut machine is telling me there is a Communication error.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Tell me, please, what troubleshooting have you done so far?

Customer Replay

just turned it off and back on and closed out the app

Do you use the Cricut Design Space app?


Customer Replay


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Please, try these instructions:

  1. Open your phone Settings, and unpair your Cricut machine from your mobile device.
  2. Re-pair your Cricut machine to your mobile device.
  3. Launch the Cricut Design Space app.
  4. Attempt to complete your project again.
Customer Replay

ok one moment

Let me know about the results

Customer Replay

It’s asking for the pin
not sure where i got that number when i did this the first time

Try typing 0000.

Customer Replay


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Let me know if it works.

Customer Replay

Ok that worked thank you!

I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?

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