Updated: April 26, 2023
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by Anna Keiablo
Tech Expert & Writer
806 resolved issues

I readjust the robot in the charger and the little white light comes on but the blue one on the robot doesn’t.

The irobot app on the phone says it is charged and ready to go. The robot thinks otherwise.

Short summary:

  1. If the robot is not charging, readjust the robot in the charger and make sure the little white light comes on.
  2. Press and hold the large circle R button for 10 seconds.
  3. Wait for the lights on the iRobot to flash.
  4. After 2 minutes, try connecting the iRobot to the phone app again.

Hello, thank you for using Howly.
Could I ask you if you see any power buttons on your iRobot?

Customer Replay

where would they be? There is the large circle above the R emblem in the middle

Noted, Could you tell me the full model of your iRobot, please?

Customer Replay

roomba j7+. J755020


Please, try to press this large circle button on your iRobot once.

Customer Replay

i did. Nothing happens

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Then, Could you press and hold it for 10 sec?

Customer Replay

its lighting up

Great! Please, waif for 2 min and try to connect your iRobot to your phone app.

Customer Replay

It’s having trouble rebooting

Do you see lights flashing on your iRobot?

Customer Replay

It’s working thank you

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I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?

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