Updated: May 24, 2023
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by Bohdan Kozachuk
Tech Expert & Writer
613 resolved issues

I just want to cancel my monthly Netflix subscription

Short summary:

  1. Open the Netflix app on your device.
  2. On the app's home screen, locate and tap on the "More" or "Menu" icon. This is usually represented by three horizontal lines or a profile icon.
  3. In the menu that appears, scroll down and select "Account" or "Account Settings." This will open the Netflix account settings page in your device's web browser.
  4. On the account settings page, scroll down and find the section related to your subscription or billing.
  5. Look for a link or option that says "Cancel Plan" or similar wording. Click on it.
  6. You will be redirected to a cancellation confirmation page. Read through the information provided, as it may contain important details about the cancellation process.
  7. Click on the "Finish Cancellation" or similar button to confirm your cancellation. Note that if you have time left in your billing period, you can continue using Netflix until the account cancels automatically at the end of the period.
  8. After completing the cancellation, you will receive a confirmation email from Netflix regarding the cancellation of your subscription.

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Do you have access to your Netflix account?


Customer Replay

I think so, but I'm not sure

What steps have you done so far to cancel your subscription?

Customer Replay

I tried to block my card but it was not working

Are you using the Netflix app or webpage?

Customer Replay

Netflix app

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Top answer

To cancel your Netflix subscription please go to this page: https://www.netflix.com/cancelplan and click on the “Finish Cancellation” button.
You won't be charged again unless you restart your account. If you cancel with time left in your billing period, you can use Netflix until the account cancels automatically at the end of the billing period.
Is everything clear with the provided instruction?

Customer Replay

I've called them to cancel the subscription,

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