Updated: March 28, 2023
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by Oliver Maslou
Tech Expert & Writer
849 resolved issues

I have a Samsung tv and I want to reset

y universal remote to work with my tv

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Did you try anything before contacting us?

Customer Replay

Yes I tried online but I could read all that writing

What did you try before, *****?

Customer Replay

I tried to reset the remote

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Was it working before with this TV?

Customer Replay

Yes a few minutes ago it was working g

What happens now?

Customer Replay

It's a universL remote

Yes, I remember. Thank you.
So what is happening now? It is not working at all or you see any errors?
Can you specify your trouble now?

Customer Replay

I don't know the codes to get it to program to .y rca tv

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Press the Home button on your TV remote to access the Home Screen. Using the directional pad on the remote, navigate to Source. When the selector is placed over Source, the Source menu will appear.
Press UP on the directional pad to access Universal Remote, and then select Universal Remote on the Source screen.
Next, select Start and make sure the device you want to connect is turned on. Select the device you are trying to setup: Cable/Satellite box, Home Theater, OTT Box/Game console to make controlling everything even easier.
Occasionally, the device may not respond after it's registered. To make sure the connection is made, you will need to re-register the device.
Is everything clear with the provided instruction?

Customer Replay

What is the home screen

The one where you choose Apps.

Customer Replay

There is no screen
The home button

You don't see Home button on the remote?

Customer Replay

Yes the one with the house on it

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Okay, so what's go wrong? At what stage of my instructions you have problems?

Customer Replay

All of it how do u navigation to source what source

Understood you.


Customer Replay

It shows what Source is.
Did you find the Source on your TV?

Hdm11 and hdm12

Customer Replay

Do you see Universal remote there or only HDMI?

O know you press and hold two button at the same time ind it reset the remote but I don't remember if it is ok.and the home button

Customer Replay

Thank you for checking.

Whe I'm HD the two buttons down ir will turn off

Customer Replay

Can you rephrase, please?
Try to reset remote in this way:
Remove the batteries, and then press the Power button for eight seconds to reset the remote. Then, reinsert the batteries and try to use the remote again.

I did that and it worked thank you for your time

Customer Replay

Is there anything else I can do for you today?

NO thanks

Customer Replay

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

Thanks again goo night

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