Electronics & Household, Home network, Smart home devices issues, Smart TV issues
I have a cordless phone kx-tgd533, the Voicemail msg, will disappear for a while but always returns
Hello, thank you for using Howly.
Could you please specify your problem, please?
Do you want to delete the voicemail messages, am I right?
yes
Got it.
What troubleshooting have you done so far? What 3 steps have you already tried?
Disconnected, unplugged and removed the batteries, right?
Held the # button down until it beeps. pressed the clear button and the off button. Yes ive done that
I see.
Did you reset your KX-tgd533 phone?
how do i do that
Is there an "on/off" button?
yes
There is a talk and off button
Try to press it until its off.
Then wait for 1 min and turn it on, please.
Please, let me know once it's done, *****.
Nothing changed while i held the off button
Got it.
Let's try to reboot your phone.
How
Do you see a "Menu" option on it?
yes
Great. Please press it.
Then press "System settings".
ok
And down a "Restart base".
dont understand
Do you see a "Restart base" on the screen?
no
"Restart (Base)".
cant find
What options do you see on the screen?
is that the arrow with a u turn
So you see nothing after you pressed "System settings"?
change language, registration, call sharing, set tel line, auto talk.caller id edit, key tone display name etc
*****, press and hold the [#] button until the handset beeps, please.
done
The display messages should now be cleared.
it is but it usually comes back
Did you try to press and hold the [Clear] button until the handset beeps?
The message is still gone but I dont see a clear button
Okay, *****.
Can you please check if you have any voice messages on your phone or if it is cleared?
its cleared
the phone co message just came back
So you can delete it from time to time by pressing and holding the [#] button until the handset beeps, as you've done.
yes
Is there anything else I can do for you today?
You realize it still comes back every 5 minutes or so
i found the clear button. it appears after i press the # button
What do you see on the screen now? Is there any "beep"?
screen is normal after pressing and holding the # button but i expect that message to return in a few minutes
Let's wait for a few minutes and check if they will return, okay?
ok
still normal
After how long do the voice messages usually return?
5 to 15 minutes
I see.
If the handset still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding # until the handset beeps.
will do
Do you have any additional questions I can help you with?
no thanks
I am so pleased to help you today!
Get answers until you're satisfied
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