Updated: April 12, 2023
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by Oliver Maslou
Tech Expert & Writer
849 resolved issues

I cannot get tv channels on my new tcl tv i can get utube and netflix but cannot get my foxtel or tv channels

Hello, thank you for using Howly.
Do I understand correctly, you want to install Foxtel TV and other channels on your TCL Smart TV, is that correct?


Customer Replay

yes this is a new tv

Got it
What troubleshooting have you done so far, Geoff?

Customer Replay

it was all set up and woking yesterday . i closed it down to go to sleep when i opened up this morning i could not connect to any tv ch annels and foxtel i reset the tv to the manifacturing settings and done a reboot but i am lost as to wh at settings i have done wrong

Ok, thank you for letting me know your troubleshooting steps!
Do I understand correctly, you have the Foxtel TV app installed on your TV, is that correct?

Customer Replay

i have not got a foxtel app do i need one

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Yes, you can download it from Googe Play on your TV

Customer Replay

installing now
we have success your help is very much appreciated

No problem!
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?

Customer Replay

no thank you i wil stll carry on setting things up your assistance is greatly appreciated thanks again good by

I am so pleased to see your issue got resolved!

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