Updated: April 04, 2023
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by Jahed Torres
Tech Expert & Writer
832 resolved issues

I am having a great deal of trouble with Brit box Freezing

The little blue cicle going round and round and round
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Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

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*****

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Nice to meet you, *****!

Customer Replay

You too Jahed
What is the type and the model of your device?
two tvs one Samsung the other TCL. Until now I have watched Brit Box for 18 months without any problems..............????????????

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author

Did you watch it on both TV?
Yes both without ANY PROBLEMS
You can see only a blue circle right now. Right?
yES
Relaunch the app or site.
Try exiting and re-opening the BritBox app or your web browser.
I have relaunched the site.
How it goes right now?
Yes, I don't believe it, both TV's seem OK now?????????????????
I hope it continues that way. Thank you
You are welcome!:))
I am so pleased to see your issue got resolved!

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