Created: November 7, 2022

I am having a great deal of trouble with Brit box Freezing

The little blue cicle going round and round and round
Last Edit: November 14, 2022
Jahed Torres
Jahed Torres Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Jahed Torres
Jahed Torres Tech Expert & Writer
Nice to meet you, *****!
Customer Reply
You too Jahed
Jahed Torres
Jahed Torres Tech Expert & Writer
What is the type and the model of your device?
Customer Reply
two tvs one Samsung the other TCL. Until now I have watched Brit Box for 18 months without any problems..............????????????
Jahed Torres
Jahed Torres Tech Expert & Writer
Did you watch it on both TV?
Customer Reply
Yes both without ANY PROBLEMS
Jahed Torres
Jahed Torres Tech Expert & Writer
You can see only a blue circle right now. Right?
Customer Reply
yES
Jahed Torres
Jahed Torres Tech Expert & Writer
Relaunch the app or site.
Try exiting and re-opening the BritBox app or your web browser.
Customer Reply
I have relaunched the site.
Jahed Torres
Jahed Torres Tech Expert & Writer
How it goes right now?
Customer Reply
Yes, I don't believe it, both TV's seem OK now?????????????????
I hope it continues that way. Thank you
Jahed Torres
Jahed Torres Tech Expert & Writer
You are welcome!:))
I am so pleased to see your issue got resolved!