Updated: April 04, 2023
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by Jahed Torres
Tech Expert & Writer
832 resolved issues

I am having a great deal of trouble with Brit box Freezing

The little blue cicle going round and round and round

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!

Customer Replay

You too Jahed
What is the type and the model of your device?
two tvs one Samsung the other TCL. Until now I have watched Brit Box for 18 months without any problems..............????????????

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Did you watch it on both TV?
Yes both without ANY PROBLEMS
You can see only a blue circle right now. Right?
yES
Relaunch the app or site.
Try exiting and re-opening the BritBox app or your web browser.
I have relaunched the site.
How it goes right now?
Yes, I don't believe it, both TV's seem OK now?????????????????
I hope it continues that way. Thank you
You are welcome!:))
I am so pleased to see your issue got resolved!

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