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How do I access local channels with my package
Hello, thank you for using Howly.
What package do you have?
I'm not sure
Okay, with what services do you have this package?
Okay, with what services do you have this package?
Can you name the provider?
Spectrum
Can you tell me, what TV you have? The brand of it.
Samsung
You will need to download the Spectrum TV app:
- Press the Home button on your Smart Remote, then navigate to Apps.
- Select an app to install, press the Select button, then move to the detailed information screen.
- Select Install.
- If you press Open, the app will open immediately.
Ok thank you
11939281
This is what came up when I held the home key
You don't need to "hold" it, just press it.
Which is the home key, I'm sorry
Button between the arrows?
Would be really helpful if you could provide me with a photo of your remote. Also, you need to use a Samsung remote.
Visitor uploaded: image.jpg
Type: image/jpeg
Size: 1728089
It's blurry, but I can see a home button in the middle, with the house icon.
Ok, I'll just press it. Then what?
Do you see " Apps"?
Yes
Press it.
Then search for the Spectrum TV app.
I don't see it
Can you see a search icon/bar?
Yes
Can you press on it and type " Spectrum TV" ?
Ok
Thank you!
What is your progress so far?
It's loading now
Great!
Thank you!
Is there anything else I can do for you today?
No, you did great!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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