How to Unfreeze iPhone 12: Online Guide

Author: Dmytro Sywyi

Table of contents

  1. Introduction 
  2. Why your iPhone 12 is frozen: main reasons     
  3. How to fix frozen iPhone: easy guide      
  4. Close all apps there are currently running    
  5. Charge your iPhone   
  6. Restart the device      
  7. Delete certain apps    
  8. Update your iPhone   
    1. Update iOS in Settings    
    2. Update iOS in iTunes      
    3. Update iOS in Finder       
  9. Reset all settings       
  10. Hard reset iPhone 12
  11. Contact Apple support           
  12. Conclusion

If your iPhone screen stops responding, you still have a chance to save your phone. It’s a software-based issue, so you don’t need to go to the repair. All you need to do is follow our instructions on how to deal with the iPhone 12 frozen screen.

Why your iPhone 12 is frozen: main reasons

A frozen iPhone

There are three major causes why your phone behaves so strangely: it doesn’t have enough RAM to process all the opened applications, caught a bug, or runs on old software. The good news is that you can fix everything in less than an hour. So, grab your phone and start to fix its problems!

How to fix frozen iPhone 12: easy guide

If the phone doesn’t have enough free RAM or battery, it stops responding to the commands (gets frozen). Close all the apps and charge the device. If this didn’t help, restart the phone. Check that it has the latest iOS. Update the device if it hasn’t.

Reset the settings. Software conflicts often lead to glitches. If this didn’t help either, reset the device. This action will delete all information from your phone. But the corrupted files will also be erased.

If none of this helps, turn to Apple support or go to the repair station. Maybe there is a hardware issue that you can’t fix at home. Let’s take a closer look at all possible solutions.

1. Close all apps that are currently running

Close all apps on iPhone

Every app that is currently working consumes the memory of your device. Some apps need hundreds of megabytes of memory to work as intended.

If you regularly open a few high-consuming apps simultaneously, it can be the reason why your iPhone 12 keeps freezing. You need to close all the apps and run them one by one.

Follow the next instruction to fix the frozen iPhone 12:

  • Put your finger on the bottom of the screen, swipe it up, and stop in the middle of the process. You will see the list of opened apps.
  • Swipe up each preview. This action will close the currently opened apps.

Your phone is ready to use. If your iPhone 12 is freezing even after this, stick to the instructions below.

2. Charge your iPhone

Charge the iPhone

Secondly, connect your phone to the charger or power bank. Maybe your phone is just discharged, so it stops correctly responding to your commands. That can be a reason why your iPhone 12 keeps freezing. Charge it to at least 50-70%.

Don’t use the device during the process. It could lead to overheating. If your iPhone is too hot, it may refuse to work correctly. Despite sounding silly, the iPhone 12 freezes when it gets too hot.

Leave it charging for 20-30 minutes. If this didn’t help, try other solutions on how to unfreeze iPhone 12.

3. Restart the device

Restart the iPhone

This measure helps you reboot your phone and still save all the information and settings. Hold the Power button. Swipe the slider and wait for a minute. After that, hold the Power until you see the Apple logo.

This action can help you in the “iPhone 12 frozen” case and in many scenarios where you face minor software bugs.

4. Delete certain apps

If your phone starts to freeze after installing an app, delete it. This application may be the source of the problem. Find an alternative.

5. Update your iPhone

Update iOS

If your device runs on the old iOS, you can experience some problems while working. And one of them is the iPhone 12 freezes. Update the device. It should help. You have three ways to do this: via Settings, iTunes, or Finder.

5.1 Update iOS in Settings

You don’t need another device to update your phone. All you need here is your phone, stable Wi-Fi, and more than 60-70% of the battery. Follow this path: Settings General Software Update. There you will find the Download and Install button. Tap on it and wait until your phone installs the new update.

5.2 Update iOS in iTunes

In this case, you will need a computer with iTunes: it can be Windows or macOS. Apple doesn’t have the Linux and ChromeOS versions of the iTunes app. Plug the phone with the USB cable and open the app.

In the left half of the display, you will see the icon of your phone. Click on the Check For Update and choose Download and install.

5.3 Update iOS in Finder

This way is suitable for users with macOS Catalina 10.15 or later. Connect the phone to the PC and open Finder. Find the iPhone in the Locations menu. Go to Check. If there are available updates, you will see the Download and Install option. Click on it. It should fix the “iPhone 12 is frozen” issue.

6. Reset all settings

Reset iPhone 12 settings

This action will bring settings to default. All data will still remain on your phone, but you will need to sign in to all your applications again. Follow the next path to create a backup: SettingsYour nameiCloudBackupBack Up Now.

After this, you will be able to reset the settings.

Here is a short instruction on what to do if you want to solve iPhone 12 freezing issues this way:

  1. Find the Settings General.
  2. Go to the bottom of this menu and find a Reset line.
  3. Confirm Reset All Settings and fill in your passcode.

If this didn’t help with the frozen iPhone 12, take the more extreme action – factory reset.

7. Hard reset iPhone 12

If anything above didn’t solve your issue, the only opinion left is to hard reset the device. It will delete all data, so save essentials in the backup file. When you are ready to start fixing the frozen iPhone 12 this say, stick to the following instructions:

  1. Go to the Settings and look for the General.
  2. Find Reset.
  3. Select Erase All. Confirm it and enter the passcode.
  4. Wait for 10-20 minutes.

Now you can restore the phone or start everything “from scratch.”. Your device will be running smoothly like a new one. And will forget about an annoying “iPhone 12 freezes” problem.

8. Contact Apple support

Contact the official support

If none of these steps helped you, contact Apple support. Tell them about your issue, and they will find the reason why your iPhone 12 keeps freezing. If your device is still under warranty, they’ll fix it for free.

If you don’t want to go to the service center, contact Howly experts. We will teach you how to turn off iPhone 12 when frozen and how to fix any issue with your other devices. Just tell us about your tech problems, and we will give you an answer in less than 15 minutes.


Don’t run to forums when you seek how to unfreeze the iPhone 12. Users will give you the same answers, but you will waste a lot of time. Run the following algorithm:

  • Close apps you are using now;
  • Charge the device;
  • Restart it;
  • Delete freshly installed apps;
  • Look for updates.

If none of this helps reset the iPhone 12 when it’s frozen, contact the service center. It could be a hardware problem. If you are unsure what’s happened to your phone, ask for Howly experts’ help. Write to us about your situation, and we will tell you how to fix it.