Created: November 9, 2022

ON the screen of the printer it shows

"follow instructions on pc or smart phone,etc the system is not new and is already set up with wi-fi and I have no idea why this keeps showing up
Last Edit: November 9, 2022
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Nice to meet you, *****!
When did this error first occur?
Customer Reply
It shows Wi-Fi setup but I have no idea why? and I do not want to press any buttons. This just started yesterday after I printed Resume sent to me by Recruiter that I nneded a code to get into document on computer
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Okay
Can you please tell me the model of the printer?
Customer Reply
Canon Pixma TR4520
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Understood
Let's try to proceed with that the printer wants and connect it to Wi-Fi.
Start Easy Wireless Connect on your printer
Make sure that the printer is turned ON.
Press and hold the Menu/Wireless connect button for 3 seconds.

When the following screen displays, the printer is ready to receive the information needed to connect to the wireless network.
Let me know when you have completed the steps.
Customer Reply
it just goes back to the same thing follow instructions on the pc or smartphones, etc
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Understood
Please go to t.ly/-AEB and download the printer software
Get the Setup File and click Start Setup
Let me know when you have downloaded it and opened it.
Customer Reply
I did that and it still shows the same message
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Understood
Have you opened the program?
Customer Reply
I downloaded the file and it printed a test paper but it still shows on my screen setup menu wi-fi setup and i cannot get rid of this on the screen
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Please follow these steps:
1. Power off the printer.
2. Now click and hold Stop Button.
3. After about two seconds click and hold Power Button.
4. Keep both buttons pressed together for another two seconds.
5. Release Stop Button, but keep holding Power Button.
6. Click Stop Button five times one by one while holding Power Button all the time.
7. Finally CANON PIXMA TR4520 reboots itself and after about one minute will be ready to work.
Is everything clear with the provided instruction?
Customer Reply
waiting for it to restart
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
👍
Customer Reply
thank you so much that message is no longer appear on the screen, I believe that solved the problem.
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Great :)
Please try printing a page.
Customer Reply
have a blessed day
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Thanks.
Is there anything else I can do for you today?
Customer Reply
I printed and it did not appear on the screen again
no, thank you I am good now