Updated: March 30, 2023
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by Zachary Finkelstein
Tech Expert & Writer
774 resolved issues

My brother printer will not start

MFCL2703DW and just replaced the toner. The power button does not turn on

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
What happens when you press the power button?

Customer Replay

nothing turns on even if I hold for a few seconds

  • *****, remove the power cord for at least 30 seconds.
  • Press and hold the ON/OFF button down, and then insert the power cord back into the Brother machine. Do not release the ON/OFF button until the machine has been powered on completely or after 15 seconds.
  • Repeat this procedure up to three times if necessary.
Customer Replay

had to move the printer close to switch. are you asking me to plug cord in while its swiched on?

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Excuse me, I don't seem to understand you clearly

Customer Replay

I usually plug in with power point turned off then switch p/point on. your asking me to hold the on button while plugging in the lead when the p/point is on.

Yes, hold down the button and then plug the cable in

Customer Replay

ok the machine is on . can you hold on to see if i can print please

Customer Replay

okI am printing .

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Is there anything else I can do for you today?

Customer Replay

no thankyou.regards

Would you be so kind to rate this chat. You can do that by taping the "Rate expert" button on the top of the chat window.

Customer Replay

yes. done rating.thanks again

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