Updated: March 18, 2023
Was it helpful?
by Pavlo Mykytas
Tech Expert & Writer
1142 resolved issues
Verified Expert in:
Networks, Tablets, Computers, Windows issues

 I just had my phone stolen

How do I go about shutting it off remotely and also track the phone

Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay


Nice to meet you *****
Could you please tell me the model of the phone?


Customer Replay


While I'm on preparing instructions for you, I also recommend you to report the case to the police

Customer Replay

I did and you need a password to get in

  1. Log in with your Samsung Account at
    either thru the phone browser or PC browser (chrome, IE, EDGE, Safari).
  2. Once logged with the Samsung account, you will next see the devices registered in Find My Mobile.
  3. Find the model of the phone that was lost and select it.

    Thank you!!
banner 3
Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Android problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info