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I introduced Linux Penguin to my chrome OS
Hello, thank you for contacting Holwy! I am here to help you today!
May I know your first name, please?
*****
Nice to meet you, *****
same here
Did you restart it?
I tried, it won’t do anything at all
Press and hold Ctrl + Alt + Shift + r. Select Restart.
it has no power
Is it charged?
I used the shortcut after clicking on the time. To shut it down.
it’s almost never unplugged
Okay, can you turn it back on?
Not at all, that’s why I asked what to do
the power button isn’t doing anything at all. Am I supposed to hold the power button for a second or more?
Yes, please hold it for 5secs
Okay.
nothing happened
Try again, pressing for more seconds.
can I take out the battery and put it back in?
Yes.
ok then, please hold on
Sure.
I don’t have any access to the battery
I think I have just wasted my Chromebook
I will do my best to help. Let us check if the battery is charging correctly by unplugging your Pixelbook from a power outlet, waiting 60 seconds, then plugging back in. (Usually, you'll see a light turn on.) If your Pixelbook is charging, let it charge for at least 30 minutes.
ok, give me a second
Sure.
alright, I’ve plugged in the charger cord and the color of the light is white
Now, try turning on the laptop.
Press the power button.
Including holding the button down, nothing is happening
Is the laptop charging?
Do this > While pressing and holding the Refresh key button, tap the Power button.
the light is on and white, I can’t see any other proof the thing is charging
Noted, do the above thing now.
Ok, what are you calling the refresh key?
It looks like a round arrow.
Ok brb
Does it work?
We Got It!!
Perfect.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
it’s asking me to sign in to my Chromebook
Please do it.
No thank you. I was panicking a teensy bit
It is okay.
Is there anything else I can do for you today?
no thank you, you’ve been great!
I am so pleased to see your issue got resolved!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
you too
😊
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