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What troubleshooting have you done to your Brother's printer MFC-J1010DW so far?
none
I see.
What program do you use for scanning?
just the printer itself, it appears the allignment is off on the sides
I see.
Let us try the next options:
No everything looks good.
Okay!
i use regular copy paper
It is nice!
yes that is all good
I see.
Make sure the level of moisture content of the paper is not too low or too high.
let me try to explain when i put a document on the Glass to be scan or copied it is off by 1/4 in one one side does that make sense
Did you try to place document on the middle of your scaner?
yes it a full sheet 8x 11
Sorry 81/2 by 11 in
I see, do not worry, please.
Could you try to follow all tips:
I just tried it out and it looks good the document came out good has a nice border all the way around it. Thank you
Great. I'm glad to hear that!
I am so pleased to see your issue got resolved!
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