Updated: April 08, 2023
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by Jake Jeong
Tech Expert & Writer
1008 resolved issues
Verified Expert in:
Tablets, Gadgets, Apps, Smart TV issues

When i scan a document on my brothers printer MFC-J1010DW it is no centered how can i fix it.

Hello, thank you for using Howly.
What troubleshooting have you done to your Brother's printer MFC-J1010DW so far?


Customer Replay


I see.
What program do you use for scanning?

Customer Replay

just the printer itself, it appears the allignment is off on the sides

I see.
Let us try the next options:

  • Open your printer and check if there is paper or any traces of debris inside.
Customer Replay

No everything looks good.

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  • Avoid using paper that is not within the specification of the printer.
  • The paper tray settings must be properly configured in the right paper size or type.
Customer Replay

i use regular copy paper

It is nice!

  • Check if the paper tray guides are against the edges of the paper loaded into the paper tray. Standard paper sizes are accommodated on paper trays. Load non-standard paper size in the bypass tray
Customer Replay

yes that is all good

I see.
Make sure the level of moisture content of the paper is not too low or too high.

Customer Replay

let me try to explain when i put a document on the Glass to be scan or copied it is off by 1/4 in one one side does that make sense

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Did you try to place document on the middle of your scaner?

Customer Replay

yes it a full sheet 8x 11
Sorry 81/2 by 11 in

I see, do not worry, please.
Could you try to follow all tips:

  1. Clean the printer’s paper feed roller and the glass.
  2. Before scanning, copying, or faxing, make sure that the original document is
    free of any debris or dirt.
  3. Check and see if there are no obstructions in the paper path.
  4. Make sure the document guide is not set too tightly or too loosely. If it is too tight, the document may get damaged. If it is too loose, the documents can get skewed or could cause a jam.
Customer Replay

I just tried it out and it looks good the document came out good has a nice border all the way around it. Thank you

Great. I'm glad to hear that!
I am so pleased to see your issue got resolved!

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