Updated: April 04, 2023
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by Gary Spenser
Tech Expert & Writer
772 resolved issues

So my monitor will no longer connect to my pc

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
May I have the model of your monitor?


Customer Replay

Is it an HP monitor?
Got it, thank you!
What troubleshooting have you done so far?
I’ve done a lot. I had to run check disk a couple of times. One of my drivers wasn’t working properly so I had to reinstall my video driver. I’ve had to reboot a few times and try and repair the game. Now that I repaired it I tried putting some files back in my game and my computer screen glitched and now it won’t connect
Could you please try to restart your computer?
Okay it’s restarting and both my DisplayPort and hdmi is inactive
Please try reconnecting all the cables to your monitor.
Just reconnected. Same error message
What error message do you receive?
input display not connected
but now it’s connected and super glitchy still
Do you have a picture on your monitor?
Yes there’s picture. I assembled this computer myself, maybe I did something wrong
Did you try connecting the monitor to another device?
No, but after I updated the driver and rebooted it a few times this has happened. Could it be a short in my hdmi cable?
It could, this is why I recommend you check the monitor with another device.
Okay I’ll plug it to my Xbox
Yea the monitor works with my Xbox
Does it have any glitches?
Ok. It seems that the issue is with your PC.
Is it a new computer?
I’ve had it since 2020
its a cyber power computer
I see. Did you try connecting your monitor via Display Port?
No. I'll try that
It works
Great! Does it have any glitches?
It’s more smoother too
The display Port is much better than HDMI, so you should leave the monitor connected to this cable, Amber.
okay. Will do
Wonderful. Could you please confirm that your issue has been resolved?
Yes. It’s been resolved
Got it, thank you!
Is there anything else I can do for you today?
nope, that’s all thanks so much
Please feel free to contact us at any time. We'll be happy to help you.
Of course
Bye :)
bye ☺️

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