Updated: March 17, 2023
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by Mia Green
Tech Expert & Writer
612 resolved issues

Scanner error on epson workforce pro 3720

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Are you seeing this error on your Epson?

Customer Replay


Got it. Does it give you any error code or just this text?

Customer Replay

just this text

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Let's try this instruction first
Step 1: This problem is usually resolved by cleaning the ADF glass and the ADF pressure bar located on the underside of the document cover.
Step 2: You need to lift the document cover to clean.
Step 3: Then you need to clean the following areas on the flatbed with a lint-free cloth with isopropyl alcohol
Let me know when you are done with these steps, and I will provide you with further steps

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