Updated: March 17, 2023
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by Mia Green
Tech Expert & Writer
612 resolved issues

Scanner error on epson workforce pro 3720

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Are you seeing this error on your Epson?

Customer Replay

yes

author

Got it. Does it give you any error code or just this text?

Customer Replay

just this text

banner 3
author

Let's try this instruction first
Step 1: This problem is usually resolved by cleaning the ADF glass and the ADF pressure bar located on the underside of the document cover.
Step 2: You need to lift the document cover to clean.
Step 3: Then you need to clean the following areas on the flatbed with a lint-free cloth with isopropyl alcohol
Let me know when you are done with these steps, and I will provide you with further steps

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612 resolved issues
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