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Red light under VGA
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Likewise
A red light near the VGA indicator means the graphics card is not detected or seated correctly.
Are you able to remove the graphics card and reinsert it?
Trying right now
give me a moment
Sure
Keep me updated
Im not sure if its in the correct spot. It feels a bit lose
Can you send me a picture, please?
Sure
Thank you!
To attach your picture to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.
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Im not sure if this helps. But i realized that it has these 2 Cables. Are they supposed to go somewhere? I looked around and didnt find any reachable spot
Thank you for the info
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As far as I see, you've connected additional power to your Graphics card, so you don't have to connect those 2 additional cables
*****, could you please try to unplug the cable, that goes into your graphics card, near those two additional cables
I see. I was about to let you know that when i connected one cable, the small one, the light turned off but the fans turned on.
Sure give me a second.
Of course, take your time :)
I disconnected them. The fans are on but no lights. Nothing appears on my monitor either
Could you be more specific about what you disconnected?
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When i disconnect these 2, the fans are spinning loudly. When i connect cable B, the lights turn on and the fans seem to spin more calmly. The red light still shows and nothing appears on the monitor
Everything seemed fine when i first turned on the PC up until i connected the HDMI and noticed that nothing appears on the monitor and that red light was there.
Now, please, power off your computer, align your "A" cable with your "B" cable with a key on an "A" cable pointing to a "B" cable
Okay i think i got it
You've connected this cable to your graphics card, right?
Yes
Just to clarify, your computer is off, right?
Yes
And could you check if your graphics card is plugged all the way into its slot on the motherboard?
Its connected fine
Got it, now, please try to turn it on and tell me if the VGA light is still red
Still red.
Could you tell me the model of your motherboard please?
Sure. Give me one second
Of course, take your time :)
Im not 100% Sure. In the site it says Motherboard Model Number B660 and its from GIGABYTE. Ill send a picture.
That would be great
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Type: image/jpeg
Size: 599760
The red line is where i connected the graphics card.
Got it
Just to clarify, is the graphics card plugged?
As of right now
I turned off the computer and took it out for the picture so no
Got it, could you tell me the model of the CPU you're using? We might try to launch if without a graphics card just to check
i7-12700F
Oh, it's the F version, so it doesn't have an integrated GPU. Could you try to power it on without a GPU, your VGA light should still light be on?
Yup VGA light still on
Now, please, power off your computer and plug your graphics card back in
Alright
Tell me when you're ready :)
Does the slot i put it in matter?
It really doesn't, but I'd recommend putting it in a second slot, just to check
Alright
It works! It shows on the monitor and no more VGA light
That's great!
Just to clarify, you're using an HDMI cable, right?
Yes
Got it, thanks for clarifying that
All good
Im sorry for the bother. This is my first PC so i sort of panicked.
Oh, don't worry about that, you're a lovely person to help :)
Thank you for your help
Don't forget to screw your graphics card to your case :)
Right! Thanks for the reminder
Thank you again. Have a nice day/night.
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