Updated: March 19, 2023
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by Zachary Finkelstein
Tech Expert & Writer
774 resolved issues

Printer wiil not print, model 4155e

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Can you please specify both the brand and the model of your printer?

Customer Replay

hp4155e

image


Thank you!
Could you tell me what you see on your PC when you try to print something?

Customer Replay

e0 blinking, blue wifi light is on,

banner 3

Thank you for the info, *****!
An E0 error indicates an unusable cartridge.
This occurs when one or both ink cartridges need attention.
Reseat both cartridges, clean the ink cartridge contacts, restart the printer, and replace one or both ink
cartridges if necessary.
Could you tell me how long ago you replace your cartridges?

Customer Replay

i just replaced both cartridges'. New

Could you tell me if you print at least one time after you replace cartridges?

Customer Replay

no, can not get anything to print

Please follow these steps to power cycle your printer:

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Unplug the power cord from the wall outlet.
  3. Wait at least 1 minute.
  4. Plug the power cord back into the wall outlet.
  5. Reconnect the power cord to the printer.
  6. Turn the printer on.
Customer Replay

just did it, same error code showing

banner 6

Could you check if they are installed correctly

Customer Replay

they are, you can here them moving

Could you try to pull them out and install them one more time?

Customer Replay

just did it

Could you try to follow the power cycle instructions above one more time, please

Customer Replay

working

banner 9

Great!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

Customer Replay

thank you

I am so pleased to see your issue got resolved!

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