Updated: March 21, 2023
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by Denys Kashnytskyi
Tech Expert & Writer
326 resolved issues

New printer won't print checks from quicken

Will do anything else, including wash dishes. Need to print checks. desktop is ACER. brandy new HP 7985 Printer. No idea what other info you need. wireless connection. no other devices

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Do you have only one printer?

Customer Replay


Could you tell me what happens when you do these steps, please?

  1. In Quicken, choose File > Print Checks.
  2. Select the account containing the checks to be printed.
  3. Select which checks you’d like to print.
  4. Click Print.
Customer Replay

I can tell you exactly what happens. the word "cancelling" flashes on the printer screen and no check pops out. I've been doing this all day

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Okay, thank you

Customer Replay

Ah, a question I could answer-- off to a good start! All lemonade at this end

Have you tried these steps?

  1. Go to File > Validate and Repair File.
  2. In the next prompt, select Validate file and Reset all Quicken printer settings.
  3. Click OK.
  4. Restart your computer.
  5. Try to print again.
Customer Replay

we can try this. Last "restart" took 25 min and eventually had to unplug and replug machine to make it go again. will open quickn now.

Okay, thank you

Customer Replay

can restart computer now, but will of course lose this chat

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Here is the link to this chat: https://howly.com/chat/

Customer Replay

ok, thanks, so restart computer?

Yes, please, and try to print something
I will wait for you here

Customer Replay

OMG, I think you got it! Yoou are a genius, thank you so much. My headache is gone. Mom says to get yourself an ice cream.
Good luc adn good bye!

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

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