Created: November 22, 2022

My new HP laptop refuses to recognise input shift2 to add @

Last Edit: November 24, 2022
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
Customer Reply
On my new HP Laptop to write my email address I press shift2 and that shoulď gives @. But it gives me " instead. ??
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Could you check what language is now chosen?
Try to change it.
Customer Reply
Uk or US but the keyboard seems to have the problem I'm at setup stage
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
you can try to use both of them
Customer Reply
Australian region
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Noted
Have you tried to change your language?
Customer Reply
Yes
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
nothing changed?
Customer Reply
This is a Mac which I have not used for 20 years. Though the command is no different for the email ampersand @. = shift2
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
What Mac types when you press shift2?
Customer Reply
"
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
You need to check if your language is correct.
Customer Reply
It is jumping all over on its own It seems. I have used UK. keyboard now will. Change to US again.
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Okay
Customer Reply
Thank you. It works. When I changed it to US. cheers
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Nice!
Can I help you with something else?
Customer Reply
Thñks no all good
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
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