My kindle went white and will not anything but white!

Got it
Could you please tell me when and how did the problem occur?

Got it, could you please clarify, when you restart your Kindle, does it start with the white screen?

I see, did you wait for some time until turning it on?

Got it
Could you please clarify, how long did you charge it after the problem occurred?

Please, try hooking up the device on a charger until it’s fully charged.
Once the kindle has a full charge which can take anywhere from 2 to 5 hours press and hold down the power button for 10 seconds to restart and power on your device.

I understand, also, could you please check if the “Orange Light” charging indicator is light?

Got it, is it solid or blinking?

So, your Kindle is fully charged.
Please follow these steps:

1. Disconnect your Kindle from any power source and turn on the device.
2. Flip your Kindle over. Firmly place the tips of your fingers on the device's back cover and slide it to the right until you successfully remove it.
3. Straighten out a paperclip. This make-shift tool will prove invaluable in performing a hard reset. If you don't have any paper clips, a sewing needle or toothpick can also be used.
4. Locate your Kindle's "Reset" button. Stick your paperclip, needle, or toothpick into the tiny hole and press the button. Hold the "Reset" button until your Kindle powers down. The Kindle's screen will then flash several times before the device is restored to its factory settings.

Is everything clear with the provided instruction?

Usually, it is at the back, but the location might vary from model to model.

When you push a toothpick or something small into it, do you feel that it goes deeper?

Got it
Could you please tell me what exact model of Kindle you have?

Thank you!
Firstly let's try to soft reset it before hard resetting it.
Please, connect your Kindle to the charger and then press and hold the power button for 1 minute.

Great!
You're very welcome, *****!
Is there anything else I can do for you today?