i suddenly have no sound on my hp computer

Nice to meet you, *****
What troubleshooting have you done so far?

Understood.
Have you tried to restart your device?

Got it.
What type of computer do you have?

I see.

Have you checked if the soundbar in the bottom right corner of your PC is on?

Understood.

At the bottom right corner of your screen.


ok found it


Could you please tell me, is it muted or no?

Have you unmuted it?

Please check if you now have sound.

Understood.
Please allow me a moment to provide you with further instructions, I would really appreciate it if you would wait for me in the chat. Thank you!

Thank you!

***** please try to re-download your audio drivers with this instruction:

1. Open Device Manager in your laptop.
2. Double click Sound, video and game controllers to expand it.
3. Right click your sound device and click Uninstall device.
4. Confirm the uninstallation. Check the box next to Delete the driver software for this device if there’s an option like this, then confirm the uninstall.
5. Restart your computer and Windows will automatically download and install the sound driver for your device. After that, check the sound to see if it works.

Keep me updated.

Please try this:

1. Press Windows + i to open the Settings app. Click Sound on your right to access your Sound settings.
2. Click and select your input device under Input.
3. Click the drop-down menu beside Set as default sound device.
4. Click and select one of the following options depending on your preferences.

Let me know when you are done or if you have any difficulties.

Could you please take a screenshot of what you see in the sound settings?
What do you see under output?

To take a screenshot you need to press the Windows + Print Screen (or PrtSc, PrtScn,…) keys on your keyboard at the same time. For some keyboards, you may see other signs marked along with Print Screen. In this case, you need to press the Fn key simultaneously when capturing. The captured screenshot will be saved in C:UsersADMINPicturesScreenshots as a PNG image.
To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.
How is it going?

Great, thanks!
Go to the Advanced sections and choose Output
I mean "Output devices"

While it is scanning, enter "Troubleshooting settings" in the windows settings
After this, choosing "Other troubletshooters"
And click on "Run" next to "Playing audio"
Please let me know the result of both troubleshooting

What do you see in the "Troubleshooting settings"?
Or it can be just "Troubleshoot settings "

Go to the System section in the Settings
In the list of choice, you should see "Troubleshoot"
Have you found it?

Ok, good
Let me know the result of both

That's great to hear!
Have you checked everything? Does it really work now?

Good!
Do you have any additional questions I can help you with?