Updated: June 07, 2023
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by Pavlo Mykytas
Tech Expert & Writer
1142 resolved issues
Verified Expert in:
Networks, Tablets, Computers, Windows issues

I can't get into my Motorola G Stylus 5G.

I was trying an app out, and it has locked me out of the phone. I'm on my old phone now.

Short summary:

  1. On your locked Motorola G Stylus 5G, locate the Moto Actions notifications on the screen.
  2. Tap the arrow near the Moto Actions notifications. It may require two taps to access the settings.
  3. By accessing the Moto Actions settings, you will be able to modify or disable the function that reads out your actions on the screen.
  4. Look for an option related to screen reader, voice guidance, or touch feedback.
  5. Disable or adjust the settings accordingly to prevent the voice from narrating your actions on the screen.
  6. Once you've made the necessary changes, try using your phone's touchscreen again.
author

Hello, thank you for using Howly.
Do you mean that your Motorola G Stylus 5G is locked?

image

Customer Replay

Yes. It will not allow me to get on it at all.

author

Can you please specify what you see on your Motorola G Stylus 5G screen or can you please provide me with a picture of it?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.

Customer Replay

It just shows my screen saver. Every time I touch the screen there's a voice telling me what I am touching, and it will not let me into the phone.
Visitor uploaded: image.jpg
Type: image/jpeg
Size: 3471999

author

Thank you!

Customer Replay

The green square is showing up anytime I touch it.

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author
Top answer

Can you please click two times on the arrow near the Moto Actions notifications?
Most likely, you accidentally turned on the function so that your phone sounds all your actions on the screen.

Customer Replay

That got me in!!! Yay!! Thank you so much!!

author

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

Not that I can think of.

author

Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

Customer Replay

Thank you! You have a wonderful day!

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author

Thank you so much! Have a blessed day!

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