Updated: March 18, 2023
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by Henry Miller
Tech Expert & Writer
581 resolved issues

I am having trouble downloading a game off of steam on my gaming hp pc, it says i do not have enough space

this is less than a year old and i don't have many games on it

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Have you checked your PC's available storage yet?

Customer Replay

we bought our son a gaming HP PC last Christmas and haven't had any trouble but i also haven't been monitoring it he is trying to download a game off of STEAM and it is saying low storeage


I see. Have you checked the storage yet?

Customer Replay

no can you help me

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Please, follow the steps to check it:

  1. Click Start and then Run.
  2. Type "compmgmt. msc" and click Ok.
  3. Under Storage, click Disk Management. The drive capacity is listed under capacity.
Customer Replay

i don't see ru

Try these please:

  1. Click Start and then click My Computer.
  2. Select Local Disk information under Details in the left column.
Customer Replay

what is the drive capacity called

That's how much is left?

Customer Replay

there are 4 things listed
dish 0 partition 1

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Please, could you take a screenshot of that info and send it in the chat?

Customer Replay


Do you know how to take a screenshot?

Customer Replay


Are you texting me from his PC now?

Customer Replay


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Follow these steps: Press Ctrl + PrtScn keys. The entire screen changes to gray including the open menu. Select Mode, or in earlier versions of Windows, select the arrow next to the New button. Select the kind of snip you want, and then select the area of the screen capture that you want to capture.

Customer Replay

dropbox comes up then it tells me not enough storeage space

When you try to save the screenshot?

Customer Replay


So apparently it really is the problem when downloading the game as well
Low storage

Customer Replay

under windows capacity is 237.69 GB and % Free is 0
Free Space is 0mb
does this help you

Yeah, I understand. There's not enough space for the game

Customer Replay

so what do i do

You can clear disk space and increase storage on your PC
But still that's what should be done
Uninstalling unnecessary apps and programs will help

Customer Replay

how do i do this

First you need to decide which apps and programs you can delete if you're not using them actively
To uninstall, follow these steps:

  1. Click the “Start” button from your desktop.
  2. Select “Apps.”
  3. Then select “Apps and Features.”
  4. Sort by size to see which programs are eating up the most space.
  5. Get rid of any you don’t use by selecting the program and clicking “Uninstall.”
Customer Replay

i don't have an APPS
it list a bunch of apps

So can you see it?

Customer Replay

found i t

Good, keep going

Customer Replay

i don't really know what i should be deleting

Something that your son isn't using or doesn't need that much
You should ask him

Customer Replay

honestly he has no clue either

Okay, I see

Customer Replay

microsoft visual c+ do you know what this s

It's a code compiler for the C programming language family

Customer Replay

do i delete this

You shouldn't
Because doing so could make multiple applications on your computer stop working.

Customer Replay

well then this is not helping sorry
i don't know what to delete
i deleted somethings and still won't download

Basically, what you need to do is go through the entire app list and google what they are if you don't know and then delete if they're not needed
If the game is heavy it might take a few apps being deleted

Customer Replay

i have a removable hard drive

Good, you can connect it to the PC and download the game there
*****, is there anything else I can do for you today?

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