Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Have you checked your PC's available storage yet?
Have you checked your PC's available storage yet?
Customer Reply
we bought our son a gaming HP PC last Christmas and haven't had any trouble but i also haven't been monitoring it he is trying to download a game off of STEAM and it is saying low storeage
I see. Have you checked the storage yet?
Customer Reply
no can you help me
Please, follow the steps to check it:
1. Click Start and then Run.
2. Type "compmgmt. msc" and click Ok.
3. Under Storage, click Disk Management. The drive capacity is listed under capacity.
1. Click Start and then Run.
2. Type "compmgmt. msc" and click Ok.
3. Under Storage, click Disk Management. The drive capacity is listed under capacity.
Customer Reply
i don't see ru
run
run
Try these please:
1. Click Start and then click My Computer.
2. Select Local Disk information under Details in the left column.
1. Click Start and then click My Computer.
2. Select Local Disk information under Details in the left column.
Customer Reply
what is the drive capacity called
260mb
260mb
That's how much is left?
Customer Reply
there are 4 things listed
dish 0 partition 1
dish 0 partition 1
Please, could you take a screenshot of that info and send it in the chat?
Customer Reply
how
Do you know how to take a screenshot?
Customer Reply
no
Are you texting me from his PC now?
Customer Reply
yes
Follow these steps: Press Ctrl + PrtScn keys. The entire screen changes to gray including the open menu. Select Mode, or in earlier versions of Windows, select the arrow next to the New button. Select the kind of snip you want, and then select the area of the screen capture that you want to capture.
Customer Reply
dropbox comes up then it tells me not enough storeage space
When you try to save the screenshot?
Customer Reply
yes
So apparently it really is the problem when downloading the game as well
Low storage
Low storage
Customer Reply
under windows capacity is 237.69 GB and % Free is 0
Free Space is 0mb
does this help you
Free Space is 0mb
does this help you
Yeah, I understand. There's not enough space for the game
Customer Reply
so what do i do
You can clear disk space and increase storage on your PC
But still that's what should be done
Uninstalling unnecessary apps and programs will help
But still that's what should be done
Uninstalling unnecessary apps and programs will help
Customer Reply
how do i do this
First you need to decide which apps and programs you can delete if you're not using them actively
To uninstall, follow these steps:
1. Click the “Start” button from your desktop.
2. Select “Apps.”
3. Then select “Apps and Features.”
4. Sort by size to see which programs are eating up the most space.
5. Get rid of any you don’t use by selecting the program and clicking “Uninstall.”
To uninstall, follow these steps:
1. Click the “Start” button from your desktop.
2. Select “Apps.”
3. Then select “Apps and Features.”
4. Sort by size to see which programs are eating up the most space.
5. Get rid of any you don’t use by selecting the program and clicking “Uninstall.”
Customer Reply
i don't have an APPS
it list a bunch of apps
it list a bunch of apps
So can you see it?
Customer Reply
found i t
Good, keep going
Customer Reply
i don't really know what i should be deleting
Something that your son isn't using or doesn't need that much
You should ask him
You should ask him
Customer Reply
honestly he has no clue either
Okay, I see
Customer Reply
microsoft visual c+ do you know what this s
It's a code compiler for the C programming language family
Customer Reply
do i delete this
You shouldn't
Because doing so could make multiple applications on your computer stop working.
Because doing so could make multiple applications on your computer stop working.
Customer Reply
well then this is not helping sorry
i don't know what to delete
i deleted somethings and still won't download
i don't know what to delete
i deleted somethings and still won't download
Basically, what you need to do is go through the entire app list and google what they are if you don't know and then delete if they're not needed
If the game is heavy it might take a few apps being deleted
If the game is heavy it might take a few apps being deleted
Customer Reply
i have a removable hard drive
Good, you can connect it to the PC and download the game there
*****, is there anything else I can do for you today?
*****, is there anything else I can do for you today?
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