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*****
Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
I just bought acLG 27mq44b and ws trying to connect to my laptop
Got you
Do you have a HDMI Cable?
yes
In order to connect your laptop to the monitor, use your HDMI Cable and plug it into the HDMI port on your laptop. Usually, it's on the right side of the laptop, but it can differ depending on the brand and model of the device you have. Be sure the HDMI cable is connected to the monitor as well
Then turn on your monitor, see if it's working
hold on I'll try it
Please do
Keep me informed, please
that didn't work . it comes up with a menu but I don't have a remote
What menu do you see? Could you share a screenshot?
a circular one which has input,setting, power off with X for exit in the middle
At what step does this menu appear?
when i push the power button
When you click on X button to exit, what do you see?
then it goes to sleep
Are you sure you connected the cable to the HDMI port? Please check it again
icant click on it its not touchscreen
What you cannot click, *****?
hdmi on laptop i'll recheck the monitor
Ok, keep me updated, please
we got it the hdmi was not fully plugged in
Oh, i see. So now it's working?
yes
Perfect!
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