Created: November 25, 2022

Android won’t allow to switch on some notifications on my phone, the toggle switch is blocked

Last Edit: November 25, 2022
Gary Spenser
Gary Spenser Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Gary Spenser
Gary Spenser Tech Expert & Writer
Nice to meet you, *****!
Customer Reply
nice to meet you
Gary Spenser
Gary Spenser Tech Expert & Writer
Could you please tell me the brand and model of your phone?
Customer Reply
sure
pixel 6a
Gary Spenser
Gary Spenser Tech Expert & Writer
Thank you!
Customer Reply
ok
Gary Spenser
Gary Spenser Tech Expert & Writer
May I ask what kind of notification you are not receiving?
Customer Reply
the app is buffer
Gary Spenser
Gary Spenser Tech Expert & Writer
Got it.
Please, follow the instructions below to change the notification for your phone:
1. Open your phone's Settings app.
2. Tap Notifications and then Notifications on the lock screen.
- Choose your phone's notification defaults:
Show conversation, default, and silent
Hide silent conversations and notifications
Don't show any notifications
- To update more notification preferences, under "General," turn notifications on or off:
Hide silent notifications in the status bar
Allow notification snoozing
Notification dot on the app icon
Enhanced notifications
Customer Reply
I don't get it
which shall I choose?
you're giving me all the options
Gary Spenser
Gary Spenser Tech Expert & Writer
In the following messages, I will provide you with step-by-step instructions.
1. Open your phone's Settings app.
2. Tap Notifications and then App settings.
Customer Reply
ye
Gary Spenser
Gary Spenser Tech Expert & Writer
3. Under "Most recent," find apps that recently sent you notifications.
- To find more apps, in the dropdown menu, tap All apps.
Customer Reply
ok
Gary Spenser
Gary Spenser Tech Expert & Writer
4. Tap the app.
5. Turn the app's notifications on or off.
- You can turn off all notifications for a listed app.
- To pick specific categories of notifications, tap the app's name.
Customer Reply
the problem, as I said, is that the toggle switch don't move
it doesn't allow me to switch it
Gary Spenser
Gary Spenser Tech Expert & Writer
Could you take a screenshot of the settings?
Customer Reply
Visitor uploaded: Screenshot.png
Type: image/png
Size: 208031
Gary Spenser
Gary Spenser Tech Expert & Writer
Can click on the "Disattivate" tab?
And select different option.
Customer Reply
ye
there's most recent, most frequent, all apps
Gary Spenser
Gary Spenser Tech Expert & Writer
Okay.
Let's try to enable the notification through the Buffer app itself.
Open the Buffer app. Click on your profile avatar at the top right of your Buffer dashboard and then click on Preferences. Then, select the Notifications tab. The table below outlines the various notifications you can enable/disable.
Customer Reply
I don't see it like that
Visitor uploaded: Screenshot.png
Type: image/png
Size: 135778
Gary Spenser
Gary Spenser Tech Expert & Writer
Select account settings.
Customer Reply
ye
then enable push notifications
Gary Spenser
Gary Spenser Tech Expert & Writer
Correct.
Customer Reply
it sends me back to the phone settings
don't work
Gary Spenser
Gary Spenser Tech Expert & Writer
Have you tried reinstalling the app?
Customer Reply
yes
I'm gonna try again
Gary Spenser
Gary Spenser Tech Expert & Writer
Yes, please.
Customer Reply
NOW IT WORKS
Gary Spenser
Gary Spenser Tech Expert & Writer
Great!
Is there anything else I can do for you today?
Customer Reply
it asked me again if I wanted to receive notifications
no, thx very much for your help
Gary Spenser
Gary Spenser Tech Expert & Writer
Would you be so kind to rate this chat? You can do that by tapping the "Rate expert" button at the top of the chat window.
Customer Reply
ofc
Gary Spenser
Gary Spenser Tech Expert & Writer
Thank you so much!
I wish you have a good day!
Customer Reply
same, bye!
Gary Spenser
Gary Spenser Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.