Updated: April 03, 2023
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by Gary Spenser
Tech Expert & Writer
772 resolved issues

Android won't allow to switch on some notifications on my phone, the toggle switch is blocked

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

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Nice to meet you, *****!

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nice to meet you

Could you please tell me the brand and model of your phone?

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pixel 6a


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Thank you!

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May I ask what kind of notification you are not receiving?

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the app is buffer

Got it.
Please, follow the instructions below to change the notification for your phone:

  1. Open your phone's Settings app.
  2. Tap Notifications and then Notifications on the lock screen.
  • Choose your phone's notification defaults:

Show conversation, default, and silent
Hide silent conversations and notifications
Don't show any notifications

  • To update more notification preferences, under "General," turn notifications on or off:

Hide silent notifications in the status bar
Allow notification snoozing
Notification dot on the app icon
Enhanced notifications

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I don't get it
which shall I choose?
you're giving me all the options

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In the following messages, I will provide you with step-by-step instructions.

  1. Open your phone's Settings app.
  2. Tap Notifications and then App settings.
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  1. Under "Most recent," find apps that recently sent you notifications.
    - To find more apps, in the dropdown menu, tap All apps.
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  1. Tap the app.
  2. Turn the app's notifications on or off.
  • You can turn off all notifications for a listed app.
  • To pick specific categories of notifications, tap the app's name.
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the problem, as I said, is that the toggle switch don't move
it doesn't allow me to switch it

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Could you take a screenshot of the settings?

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Visitor uploaded: Screenshot.png
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Size: 208031

Can click on the "Disattivate" tab?
And select different option.

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there's most recent, most frequent, all apps

Let's try to enable the notification through the Buffer app itself.
Open the Buffer app. Click on your profile avatar at the top right of your Buffer dashboard and then click on Preferences. Then, select the Notifications tab. The table below outlines the various notifications you can enable/disable.

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I don't see it like that
Visitor uploaded: Screenshot.png
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Size: 135778

Select account settings.

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then enable push notifications


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it sends me back to the phone settings
don't work

Have you tried reinstalling the app?

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I'm gonna try again

Yes, please.

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Is there anything else I can do for you today?

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it asked me again if I wanted to receive notifications
no, thx very much for your help

Would you be so kind to rate this chat? You can do that by tapping the "Rate expert" button at the top of the chat window.

Customer Replay


Thank you so much!
I wish you have a good day!

Customer Replay

same, bye!

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