Updated: April 03, 2023
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by Gary Spenser
Tech Expert & Writer
772 resolved issues

Android won't allow to switch on some notifications on my phone, the toggle switch is blocked

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!

Customer Replay

nice to meet you

author

Could you please tell me the brand and model of your phone?

Customer Replay

sure
pixel 6a

image

banner 3
author


Thank you!

Customer Replay

ok

author

May I ask what kind of notification you are not receiving?

Customer Replay

the app is buffer

author

Got it.
Please, follow the instructions below to change the notification for your phone:

  1. Open your phone's Settings app.
  2. Tap Notifications and then Notifications on the lock screen.
  • Choose your phone's notification defaults:

Show conversation, default, and silent
Hide silent conversations and notifications
Don't show any notifications

  • To update more notification preferences, under "General," turn notifications on or off:

Hide silent notifications in the status bar
Allow notification snoozing
Notification dot on the app icon
Enhanced notifications

Customer Replay

I don't get it
which shall I choose?
you're giving me all the options

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author

In the following messages, I will provide you with step-by-step instructions.

  1. Open your phone's Settings app.
  2. Tap Notifications and then App settings.
Customer Replay

ye

author
  1. Under "Most recent," find apps that recently sent you notifications.
    - To find more apps, in the dropdown menu, tap All apps.
Customer Replay

ok

author
  1. Tap the app.
  2. Turn the app's notifications on or off.
  • You can turn off all notifications for a listed app.
  • To pick specific categories of notifications, tap the app's name.
Customer Replay

the problem, as I said, is that the toggle switch don't move
it doesn't allow me to switch it

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author

Could you take a screenshot of the settings?

Customer Replay

Visitor uploaded: Screenshot.png
Type: image/png
Size: 208031

author

Can click on the "Disattivate" tab?
And select different option.

Customer Replay

ye
there's most recent, most frequent, all apps

author

Okay.
Let's try to enable the notification through the Buffer app itself.
Open the Buffer app. Click on your profile avatar at the top right of your Buffer dashboard and then click on Preferences. Then, select the Notifications tab. The table below outlines the various notifications you can enable/disable.

Customer Replay

I don't see it like that
Visitor uploaded: Screenshot.png
Type: image/png
Size: 135778

author

Select account settings.

Customer Replay

ye
then enable push notifications

author

Correct.

Customer Replay

it sends me back to the phone settings
don't work

author

Have you tried reinstalling the app?

Customer Replay

yes
I'm gonna try again

author

Yes, please.

Customer Replay

NOW IT WORKS

author

Great!
Is there anything else I can do for you today?

Customer Replay

it asked me again if I wanted to receive notifications
no, thx very much for your help

author

Would you be so kind to rate this chat? You can do that by tapping the "Rate expert" button at the top of the chat window.

Customer Replay

ofc

author

Thank you so much!
I wish you have a good day!

Customer Replay

same, bye!

author

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

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