Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
1. Turn ON the printer, if it is ON then Restart it before moving to the next step.
2. Go to the HP printer control panel and press the Wireless Button.
3. Now the Wireless BLUE light will start blinking.
Can you please follow steps above and tell me if it has started blinking?
After that I will give you the reset of steps.
1. Turn ON the printer, if it is ON then Restart it before moving to the next step.
2. Go to the HP printer control panel and press the Wireless Button.
3. Now the Wireless BLUE light will start blinking.
Can you please follow steps above and tell me if it has started blinking?
After that I will give you the reset of steps.
Customer Reply
sorry, no blue light but it give me info with Ip, network
I refresh the printer
I refresh the printer
No
You already did that?
You already did that?
Customer Reply
yes
1. Turn ON the printer, if it is ON then Restart it before moving to the next step.
2. Go to the HP printer control panel and press the Wireless Button.
Try please that again
Tell me when done.
2. Go to the HP printer control panel and press the Wireless Button.
Try please that again
Tell me when done.
Customer Reply
ok, I am switching it off and restart it again
Okay.
Customer Reply
it is now alignning printerand printing
Clarify me please where do you see that.
Customer Reply
now it asking me to place the printout on to scanner
now alignment is sucessful
now alignment is sucessful
Okay.
Customer Reply
now the control panel is at home page
Do you mean panel on printer?
Customer Reply
yes
Go to the HP printer control panel and press the Wireless Button.
Customer Reply
ok
Done?
Customer Reply
now it present the IP address and NetworkName
Do you see the option WiFi Protected Setup?
Customer Reply
also MAC and Host name
Check please my question above.
Customer Reply
no
for your info : I have print out HP Network Configuration pages but I can not find the WPS Pin number which they asking for before I can print out
for your info : I have print out HP Network Configuration pages but I can not find the WPS Pin number which they asking for before I can print out
Understood.
WPS pin will be mentioned under the router, not on the printer.
Look please under your router.
WPS pin will be mentioned under the router, not on the printer.
Look please under your router.
Customer Reply
Oh,is it the router Pin ?
Yes.
Customer Reply
ok, fine I get it, thanks
Tell me please how it is going?
Customer Reply
great it work, thanks again
Great.
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
no that it
I am so pleased to see your issue got resolved!
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