Updated: April 13, 2023
118 Views
Was it helpful?
author
by Denys Kashnytskyi
Tech Expert & Writer
326 resolved issues

We have just had a powerwall installed and need to be able to monitor this. we cannot download the app onto our mobile phones because they are not 15.0 iOS

Do we need to buy new i phones or is there an alternative way around this problem?
author

Hello, thank you for using Howly.
Could you tell me what iPhones you have?
I meant the models

Customer Replay

a 6s and a 7 - okay we are pensioners and not very tech savvy so they seem adequate for our needs so far!

image

author

Noted, thank you
iOS 15.7. 3 is compatible with all models of iPhone 6s, iPhone 7
You have the ability to update your iPhone operating system to the version you need

Customer Replay

okay, so how do I go about that?

author
Top answer

I recommend that you update the operating system on your phones

  1. Go to Settings on your iPhone > General > Software Update > Automatic
    Updates.
  2. Turn on Download iOS Updates and Install iOS Updates.
Customer Replay

Many thanks. You managed to tell me all this without once cursing a dinosaur in the tech world - unlike my 2 sons!

banner 3
author

I appreciate it!
I'm always happy to help you
Is there anything else I can do for you today?

Customer Replay

I think you also saved me a lot of money. Thanks and goodbye

author

I am so pleased to see your issue got resolved!

https://imagedelivery.net/cT5c9Z7JJOphL0SI-n4Eyw/74fc7112-0d5f-44ce-cda0-2120b0710800/width=80
Our expert Denys is online and ready to resolve your issues
326 resolved issues
Share on:
Copy to clipbord
Was it helpful?

Get answers until you're satisfied

/images/experts/tech/DannisK.webp
/images/experts/tech/StacyS.webp
/images/experts/tech/BorisP.webp

14 verified experts are online now

Victor Z.

Expert's Assistant

Victor Z.
Ask your question here

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info