Updated: March 27, 2023
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by Vlad Shvets
Tech Expert & Writer
582 resolved issues

Trying to set up the hp deskjet2700e

How to install the ink jets

Hello, thank you for using Howly.
Are you trying to connect your HP printer to the computer?

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Customer Replay

trying to put in ink jets

  1. Turn on your printer
  2. Open the ink cartridge access door located in the front part of the printer.
  3. Lightly press down on the black ink cartridge on the right-side slot to release it.
  4. Pull the ink cartridge out.

Please let me know when you are finished so I could proceed with the instructions!

Customer Replay

it is a new printer , we are having trouble installing the ink cartridges.

Okay, I see.

  1. Carefully remove the plastic tape from the new cartridge using the pull tab.
    NOTE: Don’t touch the copper-colored contacts or the ink nozzles.
  2. Hold the back ink cartridge by its sides. With the nozzles facing the printer, carefully insert them into the right-side slot. The cartridge needs to be inserted at a slightly upward angle.
  3. Press in and then push on the cartridge until it snaps into place.
  4. Repeat the same process for the tri-colored ink cartridge in the left carriage slot.
Customer Replay

there is a plastic band going across the length of the area ,do we go over or under it

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Is it on the ink cartridge?

Customer Replay

it is inside the printer .in front the place

Do you mean this?

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Customer Replay

no writing , just a clear plastic band

Once you open the ink cartridge access door, it should look like this

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Customer Replay

hold on
thanks so much . Ithink we have it now

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Noted
Did you place the cartridges?

Customer Replay

Yes they clicked right in. again , thanksso much.

You are welcome!
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?

Customer Replay

No . Believe we are set ,

I am so pleased to see your issue got resolved!

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