Updated: April 03, 2023
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by Peter Davis
Tech Expert & Writer
817 resolved issues

Spilled water on my alienware

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Could you please clarify brand and model of that device?

Customer Replay

I spilt water on my alienware 18 today and it restarted then had a dark screen anytime tried turning on after cleaning top with a towel.

image

author

Its a laptop
Anytime i tried turning it on it was 7 beeps and wouldnt let me proceed
Had charger in to see if it would work. Afterwords eventually it stop turning on
So think its dead
Power cable still work tho but laptop wont turn on

Customer Replay

First of all, unplug the cable and do not turn your laptop on.

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author

Cause not turning on now at all but upside down and on a towel

Customer Replay
  1. Turn off your laptop. If water spilled on your laptop keyboard or screen, it's important to turn off your device immediately.
  2. Remove the battery.
  3. Remove all plugged-in devices. .
  4. Dry and drain your laptop.
  5. Let a pro clean and check your laptop.
    After that, wait for 25 hours at least. If it doesn't help, you will need to brig your laptop to the service.
author

What happens if i cant take the battery out?
Cause i dont got the screw driver for it

Customer Replay

It will dry slower.

author

Yeah so it not turning on rn and being dried out on a towel
Shows theres a possibility of it being on pause ?
Or its just messed up now and i got to take it in to service?

Customer Replay

You need to wait now. If it doesn't turn on then you can bring it to service.

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author

Aight
So its turning on now but i turned it off. Now its just beeping 7 times like vefk
Before

Customer Replay

Can you be more specific, you can turn it on, right?

author

Now i can
Yea. So now its bleeping 7 times my alienware
Whwn i turn it on but just black screen
Should i juat leave it to dry?

Customer Replay

So, black screen and bleeping?

Customer Replay

Well, I recommend letting it dry a little more, but if the water has damaged the motherboard, you should get the laptop to the repair service.

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author

It could be possible the motherboard got damage?
Cause was working perfectly fine till water spilt on it
Keyboard area

Customer Replay

Could be, yes, because of the water. It's a laptop, after all, so the motherboard is right under the keyboard

author

What does a motherboard do for your laptop!
And are the expensive*?
They*

Customer Replay

Well, without it, if saying in simple words, you can't use PC at all.

author

So they are quite expensive

Customer Replay

Yes, unfortunately.
But, that is why I recommend taking it to the repair place. It could be something else that is damaged, hard to say without seeing it.

author

Ohhh
I understand

Customer Replay

Is there anything else I can do for you today?

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