Created: November 21, 2022

Spilled water on my alienware

Last Edit: November 21, 2022
Peter Davis
Peter Davis Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Peter Davis
Peter Davis Tech Expert & Writer
Nice to meet you, *****!
Could you please clarify brand and model of that device?
Customer Reply
I spilt water on my alienware 18 today and it restarted then had a dark screen anytime tried turning on after cleaning top with a towel.

Its a laptop
Anytime i tried turning it on it was 7 beeps and wouldnt let me proceed
Had charger in to see if it would work. Afterwords eventually it stop turning on
So think its dead
Power cable still work tho but laptop wont turn on
Peter Davis
Peter Davis Tech Expert & Writer
First of all, unplug the cable and do not turn your laptop on.
Customer Reply
Cause not turning on now at all but upside down and on a towel
Peter Davis
Peter Davis Tech Expert & Writer
1)Turn off your laptop. If water spilled on your laptop keyboard or screen, it's important to turn off your device immediately.
2)Remove the battery.
3)Remove all plugged-in devices. .
4)Dry and drain your laptop.
5)Let a pro clean and check your laptop.
After that, wait for 25 hours at least. If it doesn't help, you will need to brig your laptop to the service.
Customer Reply
What happens if i cant take the battery out?
Cause i dont got the screw driver for it
Peter Davis
Peter Davis Tech Expert & Writer
It will dry slower.
Customer Reply
Yeah so it not turning on rn and being dried out on a towel
Shows theres a possibility of it being on pause ?
Or its just messed up now and i got to take it in to service?
Peter Davis
Peter Davis Tech Expert & Writer
You need to wait now. If it doesn't turn on then you can bring it to service.
Customer Reply
Aight
So its turning on now but i turned it off. Now its just beeping 7 times like vefk
Before
Peter Davis
Peter Davis Tech Expert & Writer
Can you be more specific, you can turn it on, right?
Customer Reply
Now i can
Yea. So now its bleeping 7 times my alienware
Whwn i turn it on but just black screen
Should i juat leave it to dry?
Peter Davis
Peter Davis Tech Expert & Writer
So, black screen and bleeping?
Customer Reply
Ye
Peter Davis
Peter Davis Tech Expert & Writer
Well, I recommend letting it dry a little more, but if the water has damaged the motherboard, you should get the laptop to the repair service.
Customer Reply
It could be possible the motherboard got damage?
Cause was working perfectly fine till water spilt on it
Keyboard area
Peter Davis
Peter Davis Tech Expert & Writer
Could be, yes, because of the water. It's a laptop, after all, so the motherboard is right under the keyboard
Customer Reply
What does a motherboard do for your laptop!
And are the expensive*?
They*
Peter Davis
Peter Davis Tech Expert & Writer
Well, without it, if saying in simple words, you can't use PC at all.
Customer Reply
So they are quite expensive
Peter Davis
Peter Davis Tech Expert & Writer
Yes, unfortunately.
But, that is why I recommend taking it to the repair place. It could be something else that is damaged, hard to say without seeing it.
Customer Reply
Ohhh
I understand
Peter Davis
Peter Davis Tech Expert & Writer
Is there anything else I can do for you today?