Put new ink into hp envy 5530 but still it ask for new replaced ink

*****, are you using HP genuine ink cartridges or refilled ink cartridges?

Noted
Let’s try this to clear the cartridge error:

1. Open the cartridge access door and pull a cartridge out of its slot.
2. Slide the cartridge back into its color-coded slot until it stops.
3. Repeat these steps to remove and reinsert the other cartridges.
4. Close the door to the cartridge access area.

Is the error gone, right?

Is there anything else I can do for you today?

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