Hello, thank you for using Howly.
What troubleshooting have you done to your HP Envy 5530 printer so far?
clean hole
*****, are you using HP genuine ink cartridges or refilled ink cartridges?
no new one
Noted
Let’s try this to clear the cartridge error:
try
its ok now
Is the error gone, right?
try again poor ink its say
its ok now thanks
Is there anything else I can do for you today?
thanks
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have a great day
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