Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What particular issue do you have with a printer?
I forgot my password
What troubleshooting have you done so far?
It has been over years since I've used it
Tryes to remember password tryes reset password
It won't let me get in to it the Wi-Fi because of the password
Now I see
I have few steps which could resolve the issue:
Restore network defaults:
Press and hold the Wireless button and the Cancel button from the printer control panel together for three seconds.
Follow one of the methods to reconnect the printer to network:
Push Button Configuration method
Ok trying
Sure, take your time
Thank you so much it is working you are great
Nice to hear *****! :)
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
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