Need to recover my PIN number

Nice to meet you, *****!
I'm sorry, could you specify what do you mean by that?

May I ask you, are you trying to use Roku TV on your phone or TV?

Vladyslav Demianiuk: Alright, could you please try these steps, *****
Press on your remote to open the main screen.
Scroll down and select Settings.
Press the right arrow button and select Network.
Press the right arrow button and select Wireless.
Your TCL Roku TV will start scanning for available wireless network.

Vladyslav Demianiuk: Take your time. please

Vladyslav Demianiuk: Alright, So do you see your hotspot network there, *****?

Vladyslav Demianiuk: Alright, could you connect it?

Vladyslav Demianiuk: Alright, could you enter the hotspot network password?

Vladyslav Demianiuk: Could you send the photo, please?
Vladyslav Demianiuk: To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.

Ok

Ok, waiting for it.
Did you send it to our chat, *****?

Got it!
Ok, so it stuck on this step - Checking?

Have you tried to restart your Network?

Is it work properly?

I mean, does your network work properly?

Most likely the problem is in the Internet connection (Wi-Fi), please try to restart your router.

Let`s try to restart your Roku TV

1. Press on your remote to open the main screen.
2. Scroll up or down and select Settings.
3. Press the right arrow button and select System.
4. Press the right arrow button and select Power.
5. Press the right arrow button and select System Restart.
6. Press the right arrow button and select Restart.

Let me know how everything is going.

Now try reconnecting it to your internet access point.

Is it working now?

Great! Thank you for the good rate!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?