Updated: May 18, 2023
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by Mykola Diakun
Tech Expert & Writer
689 resolved issues

My printer HP Envy 6032 is not working

How do I reset it?

Short summary:

  1. Ensure your HP printer is powered off. If it's already powered on, press the Power Button once to turn off the HP ENVY 6032.
  2. Open the Cartridge Access Door and keep it open.
  3. Locate the Wi-Fi Button and Power Key on the backside of the HP ENVY 6032.
  4. Press and hold both the Wi-Fi Button and Power Key simultaneously for 3 seconds.
  5. Wait for the HP printer to restart. Once it restarts, it will be ready to work, indicating that the factory reset is complete.
  6. If you haven't already, try unplugging your printer and wait for about a minute.
  7. Plug the printer back in.
author

Hello, thank you for using Howly. Iโ€™ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Do you have an HP Smart app on your phone?

Customer Replay

No

author

Okay
Do you have Wi-Fi and power buttons on the backside of your printer?

HP Envy 6032

Customer Replay

yes
but I am using wireless connection

banner 3
author
Top answer
  1. To start your HP printer must be powered off, if it is not just press the Power Button once to Turn Off ENVY 6032.
  2. Next, open Cartridge Access Door and keep it that way.
  3. Now, press both the Wi-Fi Button and Power Key located on the backside of HP ENVY 6032.
  4. Hold it for 3 seconds.
  5. Factory reset is complete, when HP printer restarts it will be ready to work.
Customer Replay

that hasn't worked

author

Isn't there any error code? Just yellow light?

Customer Replay

you got it
no error code just yellow light

author

Okay
Have you tried to unplug your printer and plug it back in?

Customer Replay

have tried turning off n theback of the printer will now unplug it

banner 6
author
Top answer

Okay, thank you. Try to wait for about a minute then plug it back in

Customer Replay

I have now closed the lid and willl plug it in now

Customer Replay

now got a green light and now a blue .

author

Okay, is it connected to your computer?

Customer Replay

It is now working. thankyou for your help

banner 9
author

Nice!
Can I help you with something else?

Customer Replay

no thanks . job done . good bye

author

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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Comments

3 comments
Sparky
Invalid Date
Hey you could try doing a hard reset. Just unplug the thing, wait a couple of minutes, and then plug it back in. Sometimes that does the magic
Jackson White
Invalid Date
Ugh, I did everything exactly as you said, but my printer still didn't reset properly. It's so annoying when instructions don't do the trick. Any other ideas?
Lyric
Invalid Date
Thanks a million! ๐Ÿ™๐Ÿ˜Š

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