Updated: May 18, 2023
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by Mykola Diakun
Tech Expert & Writer
689 resolved issues

My printer HP Envy 6032 is not working

How do I reset it?

Short summary:

  1. Ensure your HP printer is powered off. If it's already powered on, press the Power Button once to turn off the HP ENVY 6032.
  2. Open the Cartridge Access Door and keep it open.
  3. Locate the Wi-Fi Button and Power Key on the backside of the HP ENVY 6032.
  4. Press and hold both the Wi-Fi Button and Power Key simultaneously for 3 seconds.
  5. Wait for the HP printer to restart. Once it restarts, it will be ready to work, indicating that the factory reset is complete.
  6. If you haven't already, try unplugging your printer and wait for about a minute.
  7. Plug the printer back in.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Do you have an HP Smart app on your phone?

Customer Replay


Do you have Wi-Fi and power buttons on the backside of your printer?

HP Envy 6032

Customer Replay

but I am using wireless connection

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Top answer
  1. To start your HP printer must be powered off, if it is not just press the Power Button once to Turn Off ENVY 6032.
  2. Next, open Cartridge Access Door and keep it that way.
  3. Now, press both the Wi-Fi Button and Power Key located on the backside of HP ENVY 6032.
  4. Hold it for 3 seconds.
  5. Factory reset is complete, when HP printer restarts it will be ready to work.
Customer Replay

that hasn't worked

Isn't there any error code? Just yellow light?

Customer Replay

you got it
no error code just yellow light

Have you tried to unplug your printer and plug it back in?

Customer Replay

have tried turning off n theback of the printer will now unplug it

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Top answer

Okay, thank you. Try to wait for about a minute then plug it back in

Customer Replay

I have now closed the lid and willl plug it in now

Customer Replay

now got a green light and now a blue .

Okay, is it connected to your computer?

Customer Replay

It is now working. thankyou for your help

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Can I help you with something else?

Customer Replay

no thanks . job done . good bye

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Invalid Date
Hey you could try doing a hard reset. Just unplug the thing, wait a couple of minutes, and then plug it back in. Sometimes that does the magic
Jackson White
Invalid Date
Ugh, I did everything exactly as you said, but my printer still didn't reset properly. It's so annoying when instructions don't do the trick. Any other ideas?
Invalid Date
Thanks a million! 🙏😊

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