Updated: May 30, 2023
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by Jessica Miller
Tech Expert & Writer
667 resolved issues

My OPPO phone is in talk back mode. How d i get out of it?

Short summary:

  1. Press and hold both volume keys for 3 seconds to turn off TalkBack.
  2. If the screen is still frozen, hold the On/Off button and the top volume key to reboot the phone.
  3. Wait a few minutes for the screen to unfreeze.
  4. Swipe the screen with two fingers to unlock it.
  5. Tap on the settings icon and look for "Accessibility" or "TalkBack."
  6. Disable TalkBack or turn it off.
  7. Exit the settings menu and ensure that the phone is functioning normally.



Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay


*****


Nice to meet you, *****!
You can use the volume key shortcut to turn TalkBack off.

  1. On the side of your device, find both volume keys.
  2. Press and hold both volume keys for 3 seconds.
  3. To confirm that you want to turn TalkBack off, press both volume keys again for 3 seconds.
Customer Replay


I was on my OPPO phone and somehw got into Talk Back tutorial and cant get out, It won;t let me do anything.

image




Please try following the instructions above

Customer Replay


I did and it is still on.

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Could you please clarify, is your phone screen frozen right now?

Customer Replay


yes


Have you tried rebooting it?

Customer Replay


I can't get it to turn off.


Press and hold On/Off. Simultaneously, press and hold the Top volume key until your phone turns off. Press On/Off to turn on your phone again.

Customer Replay


It is still talking

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Has the phone not started rebooting?

Customer Replay


it did but when it came back ob it is still yalking


Is the screen still frozen?

Customer Replay


should I have kept holding the top volume key while it rebooted?
yes
still frozen


Try turning it off again and waiting a few minutes

Customer Replay


should I hold the top voue key while i turn it back on?

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No, you don't have to

Customer Replay


is this long enough to wait?


A few minutes

Customer Replay


I just turned it back on and it is still talking.

Top answer


Please try the instructions above again

  1. On the side of your device, find both volume keys.
  2. Press and hold both volume keys for 3 seconds.
  3. To confirm that you want to turn TalkBack off, press both volume keys again for 3 seconds.
Customer Replay


Did not work


Please try swiping the screen with two fingers

Customer Replay


it says on the screen to Swipe up to unlock like it always does but there is a green box around it and it won't unlock.

Customer Replay


screen is unfrozen.How do i get to settings?


You can' t see the settings on the screen?

Customer Replay


I seeI see the settings icon but the green box is around it and I can't get it to open.


You need to hold the screen for the settings icon to appear
Select the icon and then double click on it

Customer Replay


I am into settings.


Select Accessibility and then TalkBack

Customer Replay


can't find accessibility. is it under system settings?


Tap on Additional settings.

Customer Replay


there is no additional settings. My wifi is off, Should it be on


Try turning it on

Customer Replay


won't turn on.


Can you please tell me what other settings you see?

Customer Replay


there is a box that says software update. New version available.


You do not need to update your system now
Please swipe the screen down in the settings menu

Customer Replay


wifi, mobile network, bluetooth, connection & sharing,personalisations, home screen & lock screen, display & brightness, sound & vibration, notification & status bar, password & security, privacy, , safety & emergency, battery, apps, location, special features, digital wellbeing & parental controls, system settings, about device, users & accounts, google


Settings should be under language and region

Customer Replay


ther is no lanuage and region


Did you swipe the screen down in the settings menu?

Customer Replay


yes


Please tell me the full model of your phone

Customer Replay


CPH2251
OPPO Reno6 5G


Thank you
Can you see the convenience tool?

Customer Replay


on The settings menu

Customer Replay


no, I don' see it.
what does it look like?


Please tap on special features

Customer Replay


ok
done


Then swipe down again

Customer Replay


done


Can you see Accessibility?

Customer Replay


no


Do you see the options kind of in a gray box?

Customer Replay


gestures & motions, Screenshot, screen recording


There are no options below that?

Customer Replay


o
no


Could you type TalkBack in the settings search box?

Customer Replay


back on the settings menu

Customer Replay


don't have an keyboard
Yes I do


Did the keyboard appear?

Customer Replay


yes


Great, have you entered TalkBack?

Customer Replay


system settings>accessibility>TalkBack is an option


Please tap on it

Customer Replay


done


Do you see the disable function?

Customer Replay


no but onother options it says off. maybe this will too?

Customer Replay


i think it is off.
the little oval on the right went from green to gray


Try entering the main menu

Customer Replay


done. I can go where ever I want.


This is great news!

Customer Replay


it is also connectiong to my internet,
Thank you so muc. You are very patient.


I am so pleased to see your issue got resolved!
I'm really glad I could help you.😊

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Comments

2 comments
Amelia Turner
Invalid Date
Are there any known bugs or glitches with the latest software update?
1 reply
  1. Luminox Blade
    Invalid Date
    Amelia Turner, I haven't encountered any issues after the software update. Everything seems to be working fine for me.

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