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May I know your first name, please?
Nice to meet you, *****!
You can use the volume key shortcut to turn TalkBack off.
I was on my OPPO phone and somehw got into Talk Back tutorial and cant get out, It won;t let me do anything.
Please try following the instructions above
I did and it is still on.
Could you please clarify, is your phone screen frozen right now?
Have you tried rebooting it?
I can't get it to turn off.
Press and hold On/Off. Simultaneously, press and hold the Top volume key until your phone turns off. Press On/Off to turn on your phone again.
It is still talking
Has the phone not started rebooting?
it did but when it came back ob it is still yalking
Is the screen still frozen?
should I have kept holding the top volume key while it rebooted?
Try turning it off again and waiting a few minutes
should I hold the top voue key while i turn it back on?
No, you don't have to
is this long enough to wait?
A few minutes
I just turned it back on and it is still talking.
Please try the instructions above again
Did not work
Please try swiping the screen with two fingers
it says on the screen to Swipe up to unlock like it always does but there is a green box around it and it won't unlock.
screen is unfrozen.How do i get to settings?
You can' t see the settings on the screen?
I seeI see the settings icon but the green box is around it and I can't get it to open.
You need to hold the screen for the settings icon to appear
Select the icon and then double click on it
I am into settings.
Select Accessibility and then TalkBack
can't find accessibility. is it under system settings?
Tap on Additional settings.
there is no additional settings. My wifi is off, Should it be on
Try turning it on
won't turn on.
Can you please tell me what other settings you see?
there is a box that says software update. New version available.
You do not need to update your system now
Please swipe the screen down in the settings menu
wifi, mobile network, bluetooth, connection & sharing,personalisations, home screen & lock screen, display & brightness, sound & vibration, notification & status bar, password & security, privacy, , safety & emergency, battery, apps, location, special features, digital wellbeing & parental controls, system settings, about device, users & accounts, google
Settings should be under language and region
ther is no lanuage and region
Did you swipe the screen down in the settings menu?
Please tell me the full model of your phone
OPPO Reno6 5G
Can you see the convenience tool?
on The settings menu
no, I don' see it.
what does it look like?
Please tap on special features
Then swipe down again
Can you see Accessibility?
Do you see the options kind of in a gray box?
gestures & motions, Screenshot, screen recording
There are no options below that?
Could you type TalkBack in the settings search box?
back on the settings menu
don't have an keyboard
Yes I do
Did the keyboard appear?
Great, have you entered TalkBack?
system settings>accessibility>TalkBack is an option
Please tap on it
Do you see the disable function?
no but onother options it says off. maybe this will too?
i think it is off.
the little oval on the right went from green to gray
Try entering the main menu
done. I can go where ever I want.
This is great news!
it is also connectiong to my internet,
Thank you so muc. You are very patient.
I am so pleased to see your issue got resolved!
I'm really glad I could help you.😊