Created: January 20, 2023

My OPPO phone is in talk back mode. How d i get out of it?

Last Edit: January 20, 2023
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Jessica Miller
Jessica Miller Tech Expert & Writer
Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
Customer Reply
*****
Jessica Miller
Jessica Miller Tech Expert & Writer
Nice to meet you, *****!
You can use the volume key shortcut to turn TalkBack off.
1. On the side of your device, find both volume keys.
2. Press and hold both volume keys for 3 seconds.
3. To confirm that you want to turn TalkBack off, press both volume keys again for 3 seconds.
Customer Reply
I was on my OPPO phone and somehw got into Talk Back tutorial and cant get out, It won;t let me do anything.OPPO_LOGO
Jessica Miller
Jessica Miller Tech Expert & Writer
Please try following the instructions above
Customer Reply
I did and it is still on.
Jessica Miller
Jessica Miller Tech Expert & Writer
Could you please clarify, is your phone screen frozen right now?
Customer Reply
yes
Jessica Miller
Jessica Miller Tech Expert & Writer
Have you tried rebooting it?
Customer Reply
I can't get it to turn off.
Jessica Miller
Jessica Miller Tech Expert & Writer
Press and hold On/Off. Simultaneously, press and hold the Top volume key until your phone turns off. Press On/Off to turn on your phone again.
Customer Reply
It is still talking
Jessica Miller
Jessica Miller Tech Expert & Writer
Has the phone not started rebooting?
Customer Reply
it did but when it came back ob it is still yalking
Jessica Miller
Jessica Miller Tech Expert & Writer
Is the screen still frozen?
Customer Reply
should I have kept holding the top volume key while it rebooted?
yes
still frozen
Jessica Miller
Jessica Miller Tech Expert & Writer
Try turning it off again and waiting a few minutes
Customer Reply
should I hold the top voue key while i turn it back on?
Jessica Miller
Jessica Miller Tech Expert & Writer
No, you don't have to
Customer Reply
is this long enough to wait?
Jessica Miller
Jessica Miller Tech Expert & Writer
A few minutes
Customer Reply
I just turned it back on and it is still talking.
Jessica Miller
Jessica Miller Tech Expert & Writer
Please try the instructions above again
1. On the side of your device, find both volume keys.
2. Press and hold both volume keys for 3 seconds.
3. To confirm that you want to turn TalkBack off, press both volume keys again for 3 seconds.
Customer Reply
Did not work
Jessica Miller
Jessica Miller Tech Expert & Writer
Please try swiping the screen with two fingers
Customer Reply
it says on the screen to Swipe up to unlock like it always does but there is a green box around it and it won't unlock.
Jessica Miller
Jessica Miller Tech Expert & Writer
Got it
Customer Reply
screen is unfrozen.How do i get to settings?
Jessica Miller
Jessica Miller Tech Expert & Writer
You can' t see the settings on the screen?
Customer Reply
I seeI see the settings icon but the green box is around it and I can't get it to open.
Jessica Miller
Jessica Miller Tech Expert & Writer
You need to hold the screen for the settings icon to appear
Select the icon and then double click on it
Customer Reply
I am into settings.
Jessica Miller
Jessica Miller Tech Expert & Writer
Select Accessibility and then TalkBack
Customer Reply
can't find accessibility. is it under system settings?
Jessica Miller
Jessica Miller Tech Expert & Writer
Tap on Additional settings.
Customer Reply
there is no additional settings. My wifi is off, Should it be on
Jessica Miller
Jessica Miller Tech Expert & Writer
Try turning it on
Customer Reply
won't turn on.
Jessica Miller
Jessica Miller Tech Expert & Writer
Can you please tell me what other settings you see?
Customer Reply
there is a box that says software update. New version available.
Jessica Miller
Jessica Miller Tech Expert & Writer
You do not need to update your system now
Please swipe the screen down in the settings menu
Customer Reply
wifi, mobile network, bluetooth, connection & sharing,personalisations, home screen & lock screen, display & brightness, sound & vibration, notification & status bar, password & security, privacy, , safety & emergency, battery, apps, location, special features, digital wellbeing & parental controls, system settings, about device, users & accounts, google
Jessica Miller
Jessica Miller Tech Expert & Writer
Settings should be under language and region
Customer Reply
ther is no lanuage and region
Jessica Miller
Jessica Miller Tech Expert & Writer
Did you swipe the screen down in the settings menu?
Customer Reply
yes
Jessica Miller
Jessica Miller Tech Expert & Writer
Please tell me the full model of your phone
Customer Reply
CPH2251
OPPO Reno6 5G
Jessica Miller
Jessica Miller Tech Expert & Writer
Thank you
Can you see the convenience tool?
Customer Reply
on The settings menu
Jessica Miller
Jessica Miller Tech Expert & Writer
Yes
Customer Reply
no, I don' see it.
what does it look like?
Jessica Miller
Jessica Miller Tech Expert & Writer
Please tap on special features
Customer Reply
ok
done
Jessica Miller
Jessica Miller Tech Expert & Writer
Then swipe down again
Customer Reply
done
Jessica Miller
Jessica Miller Tech Expert & Writer
Can you see Accessibility?
Customer Reply
no
Jessica Miller
Jessica Miller Tech Expert & Writer
Do you see the options kind of in a gray box?
Customer Reply
gestures & motions, Screenshot, screen recording
Jessica Miller
Jessica Miller Tech Expert & Writer
There are no options below that?
Customer Reply
o
no
Jessica Miller
Jessica Miller Tech Expert & Writer
Could you type TalkBack in the settings search box?
Customer Reply
back on the settings menu
Jessica Miller
Jessica Miller Tech Expert & Writer
Yes
Customer Reply
don't have an keyboard
Yes I do
Jessica Miller
Jessica Miller Tech Expert & Writer
Did the keyboard appear?
Customer Reply
yes
Jessica Miller
Jessica Miller Tech Expert & Writer
Great, have you entered TalkBack?
Customer Reply
system settings>accessibility>TalkBack is an option
Jessica Miller
Jessica Miller Tech Expert & Writer
Please tap on it
Customer Reply
done
Jessica Miller
Jessica Miller Tech Expert & Writer
Do you see the disable function?
Customer Reply
no but onother options it says off. maybe this will too?
Jessica Miller
Jessica Miller Tech Expert & Writer
Yes!
Customer Reply
i think it is off.
the little oval on the right went from green to gray
Jessica Miller
Jessica Miller Tech Expert & Writer
Try entering the main menu
Customer Reply
done. I can go where ever I want.
Jessica Miller
Jessica Miller Tech Expert & Writer
This is great news!
Customer Reply
it is also connectiong to my internet,
Thank you so muc. You are very patient.
Jessica Miller
Jessica Miller Tech Expert & Writer
I am so pleased to see your issue got resolved!
I'm really glad I could help you.😊

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