My Hp 4155e Desktop says Error and the light is blinking on the i and next to the ink indicators and the viewer has a E showing next to copy count

Ivy Davis

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Ivy Davis

Nice to meet you, *****!
What troubleshooting have you done so far?

Customer Replay

I have unplugged and canceled printing and fixed a jam, but it still says Error and light are flashing

Ivy Davis

Got you
Do you see any errors codes or does it just say "error"?

Customer Replay

There is a flying envelop, an E then the 0 ! and the i light and the lite next to ink indicator is flashing

Ivy Davis

Got you
Please let me know if you have checked the cartridge in your printer already?

Customer Replay

Yes . I changed a black one this morning. The number was 67/305 and the empty one was just 67.

Ivy Davis

Got you

Customer Replay

I am trying to get the copier rehooked to insta ink, but my school tech guy has to give me the password and Im not sure it allowed. thats what the main issue is.

Ivy Davis

It appears that the link may be not compatible, that's why the issue could appear

Customer Replay

If I get another 67 from wal mart that should do it? Until I get rehooked to insta ink.

Ivy Davis

If you are using Insta ink, that should be used. You can try using another one so that these two would be the same, but I cannot guarantee it will work 100%

Customer Replay

Ok. I need to get re-hooked to insta ink. thank you

Ivy Davis

I would recommend doing so, *****.
If that does not help - please let us know. But it really should solve the issue you are facing at the moment

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