Updated: April 05, 2023
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by Oleksandr Kamennyi
Tech Expert & Writer
961 resolved issues
Verified Expert in:
Smartphones, Gadgets, Computers, Apps

My Fitbit is not turning on andisplay

It is a Fitbit Versa 2 I think

Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?

Customer Replay


Nice to meet you, *****!
How may I help you today with Fitbit Versa 2?


Customer Replay

My Fitbit is not turning on andisplay. I have had it on charge all night. I believe I can see 2 red lines on the back

I got this point!

Customer Replay

So what can I do

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Follow the instruction, please: restart the tracker first 3 times in a row by doing the following:
Plug the charging cable to your computer or wall adapter.
Align the contacts of the tracker with the charging cable and plug it in making sure it snaps securely.
Your tracker should start charging.

Customer Replay

Okay thank you, so sorry I thought it was plugged in correct
It is charging and came on. Thanks

Good job!
I am so pleased to see your issue got resolved!

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