- Apps
- Type
- Issue
- Name
- Most popular
- Computers
- Electronics & Household
- Type
- Brand
- Series
- Issue
- Gadgets
- Type
- Brand
- Series
- Issue
- Networks
- Type
- Brand
- Issue
- Most popular
- Smartphones
- Brand
- Series
- Issue
- Most popular
- Can I fix a cracked phone screen with toothpaste?
- Google temporary hold. What should I do if I encounter a temporary hold?
- How to fix the red eye on iPhone
- How to Charge a Phone With a Broken Charger Port?
- How to change a phone number on Samsung account
- How to fix water damaged iPhone
- Protect Your Android Phone from Hackers
- Tablets
- Brand
- Series
- Issue
- Most popular
- Wellness & Beauty
- Finance
My Fitbit does not connect with my phone, and now it stopped
Hello, thank you for using Howly.
What troubleshooting have you done so far?
nothing
Got it.
Firstly, please try to turn Bluetooth off and back on.
I did it
Also, please clarify the model of your phone.
T Mobile Iphone
Good, thank you.
Did you manage to connect it before?
It just did not connect.
Thank you for your answer!
Do you have a Fitbit app installed on your phone?
yes
Are you trying to connect it through the app?
yes
Please try to force quit the Fitbit app on your phone and open it again.
how is this done?
- From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.
- Swipe right or left to find the app that you want to close.
- Swipe up on the app's preview to close the app.
I get settings
Let's try to do it in another way.
Please try to restart your phone and let me know when it is done.
done
Good.
Please open your Fitbit app and try to connect it again. Keep your Fitbit close to your phone.
it shows the information on fitbit, but now it is
zero, because I did not sleep with it
Did the device connect to your phone?
the phone shows the correct time now.
Good
And did you try to sync your device?
how is this done?
To connect it please try to follow these steps:
- With your device nearby, open the Fitbit app and tap Today
- Press and hold on tothe screen and pull down.
it says sync complete
Very good! It means it is connected successfully👍
OK, thank you very much!
You are welcome, *****! I was very happy to assist you!🙂
Is there anything else I can do for you today?
You did a good job, but next time I need help, I contact you again.
No, thank you.
Thank you for the nice conversation!
We are available 24/7, you can refer your questions anytime. Have a nice one!
No comments yet...
What about starting a discussion? Be the first to share your thoughts!
