Created: November 30, 2022

My C22 phone keeps blacking out

Last Edit: January 6, 2023
Get Expert Help Now Get Expert Help Now
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Nice to meet you, *****!
Could you please tell me when and how did the problem occur?
Customer Reply
you too
I woke up this morning and my phone was blank
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Also, I want to check: you mean the OUKITEL C22 phone, right?
Customer Reply
right
it.s by samsun g
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Maybe it is S22 then?
Customer Reply
yes I guess, the power is showing 100%,but there is no screen
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Please, describe, what exactly you see on your phone's screen now
Customer Reply
nothing the screen is black
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
What color is it? Black or white?
Customer Reply
black
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Got it
Customer Reply
you can call me at *****
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Currently, we don't have an option to communicate via calls. However, I am ready to tackle this problem with you right now via chat.
Customer Reply
ok
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
We can try a force restart on your device:
1. Press and hold the Power key and Volume down key for 20 seconds.
2. On devices with removable batteries, remove the battery for 60 seconds, and then reinsert it.
Customer Reply
well, it seems to power right up, wow
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Ok, good
Try to use it for a while if it blacks out again you can come back to chat with me and we will try something else
Is there anything else I can do for you today,*****?
Customer Reply
no, you have helped a lot and thanks again.
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
We are glad that you have resolved your issue using Howly!

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Comments

0 comment
    Write a comment
    Thank you for sharing your opinion!