Updated: April 01, 2023
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by Vitalii Yovko
Tech Expert & Writer
648 resolved issues

My C22 phone keeps blacking out

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Could you please tell me when and how did the problem occur?

Customer Replay

you too
I woke up this morning and my phone was blank

Also, I want to check: you mean the OUKITEL C22 phone, right?

Customer Replay

it.s by samsun g

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Maybe it is S22 then?


Customer Replay

yes I guess, the power is showing 100%,but there is no screen

Please, describe, what exactly you see on your phone's screen now

Customer Replay

nothing the screen is black

What color is it? Black or white?

Customer Replay


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Customer Replay

you can call me at *****

Currently, we don't have an option to communicate via calls. However, I am ready to tackle this problem with you right now via chat.

Customer Replay


We can try a force restart on your device:
1. Press and hold the Power key and Volume down key for 20 seconds.
2. On devices with removable batteries, remove the battery for 60 seconds, and then reinsert it.

Customer Replay

well, it seems to power right up, wow

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Ok, good
Try to use it for a while if it blacks out again you can come back to chat with me and we will try something else
Is there anything else I can do for you today,*****?

Customer Replay

no, you have helped a lot and thanks again.

We are glad that you have resolved your issue using Howly!

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