Created: October 12, 2022

My 2 trips today were declined by my bank in Australia

I have now sorted them out and want to pay you for both trips so I can continue to use uber
Last Edit: November 14, 2022
Christine Tomas
Christine Tomas Tech Expert & Writer
Hello, thank you for using our service, my name is Christine I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Christine Tomas
Christine Tomas Tech Expert & Writer
Nice to meet you, *****!
Customer Reply
i may be repeating myself but my 2 trips today were rejected by the bank This has now been resolved and I wish to pay both and get back to using uber
Christine Tomas
Christine Tomas Tech Expert & Writer
Got it.
Did you have a ride?
Customer Reply
yes 2 rides
Christine Tomas
Christine Tomas Tech Expert & Writer
Could you open the Uber app?
Customer Reply
yes
Christine Tomas
Christine Tomas Tech Expert & Writer
When you try to order a new ride does it ask you to pay for previous rides?
Customer Reply
i do not know as I will not be using Uber the rest of today
Christine Tomas
Christine Tomas Tech Expert & Writer
Okay. Your app will ask you to charge your outstanding balance to a payment method of your choice. If this payment method is declined, please add a new payment profile and try again.
You don't have to worry.
Customer Reply
what has happened
Christine Tomas
Christine Tomas Tech Expert & Writer
Everything is good.
Customer Reply
have my 2 trips been paid
Christine Tomas
Christine Tomas Tech Expert & Writer
Open the Uber, Click the "My Trips" button. You'll see a list of your previous trips sorted by date, with the driver name, fare, car type, location, and payment method.
There you'll be able to check if your payment went through.
Customer Reply
can see 1 not the othet
Christine Tomas
Christine Tomas Tech Expert & Writer
Your app will ask you to charge your outstanding balance later If you didn't pay for the trips.
Customer Reply
this one says unpaid
Christine Tomas
Christine Tomas Tech Expert & Writer
In this case, you can re-add your payment method and you'll be charged automatically for this ride.
Customer Reply
ok will see later
thank you
Christine Tomas
Christine Tomas Tech Expert & Writer
Is there anything else I can do for you today?