Hello, thank you for using our service, my name is Christine I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
i may be repeating myself but my 2 trips today were rejected by the bank This has now been resolved and I wish to pay both and get back to using uber
Got it.
Did you have a ride?
yes 2 rides
Could you open the Uber app?
yes
When you try to order a new ride does it ask you to pay for previous rides?
i do not know as I will not be using Uber the rest of today
Okay. Your app will ask you to charge your outstanding balance to a payment method of your choice. If this payment method is declined, please add a new payment profile and try again.
You don't have to worry.
what has happened
Everything is good.
have my 2 trips been paid
Open the Uber, Click the "My Trips" button. You'll see a list of your previous trips sorted by date, with the driver name, fare, car type, location, and payment method.
There you'll be able to check if your payment went through.
can see 1 not the othet
Your app will ask you to charge your outstanding balance later If you didn't pay for the trips.
this one says unpaid
In this case, you can re-add your payment method and you'll be charged automatically for this ride.
ok will see later
thank you
Is there anything else I can do for you today?
14 verified experts are online now
What about starting a discussion? Be the first to share your thoughts!