Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?
*****
Nice to meet you, *****!
How can I help?
You too
Please specify your question.
My cell phone cannot receive calls from my doctor’s office and their number does not appear in my incoming queue. They can leave voicemail but I don’t know that the messages are there until I go in and look for them. They suggest that it’s a ghost number situation. That number is *****. My issue is not unique with this office and I really need to communicate back and with them. Can you enable my cell to allow that # access please?
let me see.
Ok
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So I should just try Rogers direct? They weren’t answering so I found you folks.
I can try to help.
Please specify the brand and model of your phone.
Kay - I’ll hang in🙃
iPhone SE
Thank you for that!
Let me know when you are done.
I’m at the Blocked Contact list and the number is in there! Yikes! Shall I remove it and call it a day or continue with your instructions. I’m feeling pretty dopey at this point😞
Please remove it.
Done.
Great.
Now, you should receive calls from them.
Do you have any additional questions I can help you with?
You are wonderful and old women like me shouldn’t have cell phones. At least, that’s what my kids would say. Thanks for your help and patience!
Always welcome!
Thank you for chatting with us today!
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Thanks and keep well
Have a nice day😊
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