Created: February 25, 2023

I’m trying to change the card number on my subscription on iCloud, but is not allowing me

Last Edit: February 25, 2023
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Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
Nice to meet you, *****!
Do you see any error messages when you are trying to change the card?
Customer Reply
No. Just when I click to put the new card number nothing happen.
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
Are you changing your payment method through your Setting app?
Customer Reply
Yes
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
Are you adding a new payment method?
Customer Reply
Yes. A new VISA debit card
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
Okay, I see.
You can try adding the payment method on your Mac if you have that option.
Customer Reply
I don’t have Mac option
So, what can I do?
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
Please follow the instructions below:
1. Open the Settings app.
2. Tap your name.
3. Tap Media & Purchases, then tap View Account. You might be asked to sign in with your Apple ID.
4. Tap Manage Payments.
5. Tap Add Payment Method.
6. Enter all needed payment method details, then tap Done.
Customer Reply
ok Thank you so very much, You’re great. Solved my problem.
Pavlo Mykytas
Pavlo Mykytas Tech Expert & Writer
I am so pleased to see your issue got resolved!
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