Updated: March 27, 2023
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by Pavlo Mykytas
Tech Expert & Writer
1142 resolved issues
Verified Expert in:
Networks, Tablets, Computers, Windows issues

I’m trying to change the card number on my subscription on iCloud, but is not allowing me

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Do you see any error messages when you are trying to change the card?

Customer Replay

No. Just when I click to put the new card number nothing happen.

Are you changing your payment method through your Setting app?

Customer Replay


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Are you adding a new payment method?

Customer Replay

Yes. A new VISA debit card

Okay, I see.
You can try adding the payment method on your Mac if you have that option.

Customer Replay

I don’t have Mac option
So, what can I do?

Please follow the instructions below:

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Media & Purchases, then tap View Account. You might be asked to sign in with your Apple ID.
  4. Tap Manage Payments.
  5. Tap Add Payment Method.
  6. Enter all needed payment method details, then tap Done.
Customer Replay

ok Thank you so very much, You’re great. Solved my problem.

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I am so pleased to see your issue got resolved!

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