Updated: March 20, 2023
200 Views
Was it helpful?
author
by Mia Green
Tech Expert & Writer
612 resolved issues

Im having a problem with my gaming pc

One of my fans wasnt spinning as well as the others so i wanted to take it out to see what was wrong. It was harder than i thought. I accidentally unplugged something in the back thinking it was the fan, and I also unplugged everything that was connected to where the power switch goes. But something went really bad because when i turn it on, only about half the fans work. Can you help?
author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Usually, fans are connected via these pins

image

Customer Replay

Could you check if your other fans are connected?

author

Yes one moment.

Customer Replay

Okay

banner 3
author

I think I only see one at the top of the motherboard, is there a certain spot I could find them? And is it possible for them to be in the back?

Customer Replay

I remember that 2 spots are above your CPU and 1 must be on the left side of your CPU. How many fans do you have?

author

I have 2 on the top, 1 to the left of the cpu, and another to the right of the motherboard
so 4

Customer Replay

Okay, do you know your motherboard name?

author

yes its a ASRock Z390 Phantom Gaming

Customer Replay

Your fan connectors should be somewhere here:

image

banner 6
author

Do you see them?

Customer Replay

One moment please.

Customer Replay

I just looked and im not seeing them

author

Okay, what fans exactly spin?

Customer Replay

1 on the top, and the one to the right of the motherboard

banner 9
author

Do you see where are they connected?

Customer Replay

No not really? Would you like me to send a picture of the inside of my computer?

author

Yes, it could help, thank you
When you are ready just tap on the paperclip icon in this chat to attach it

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 4622079

author

Thank you
Here is the black cable:
Agent uploaded: image.png
Type: image/png
Size: 3041689
Could you show me the backside, where is it connected, please?

Customer Replay

What would you like me to do with that?

author

Agent uploaded: image.png
Type: image/png
Size: 5612022
Just take a photo of where is it connected, please

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 3148126
Visitor uploaded: image.jpg
Type: image/jpeg
Size: 3979642

author

Thank you
By the way, do you see where is your CPU Fan connected? There is another connector, you can connect your second Fan at the top to it

Customer Replay

I sent 2, 1 of it more close up, and one backed up a little so you can see whats around it.

author

Сan I ask you to disconnect and reconnect the wires to the fans

Customer Replay

Yes one moment please.

Customer Replay

Ok i unplugged and replugged 2 of them

author

Do they work?

Customer Replay

that seemed to have worked yes thank you!

author

Good job, *****
Is there anything else I can do for you today?

Customer Replay

No that should be good thank you very much!

author

Got it
I am so pleased to see your issue got resolved!

https://imagedelivery.net/cT5c9Z7JJOphL0SI-n4Eyw/1364f957-52d5-438d-70a5-e4eae47d0900/width=80
Our expert Mia is online and ready to resolve your issues
612 resolved issues
Share on:
Copy to clipbord
Was it helpful?

Get answers until you're satisfied

/images/experts/tech/DannisK.webp
/images/experts/tech/StacyS.webp
/images/experts/tech/BorisP.webp

14 verified experts are online now

Julia O.

Expert's Assistant

Julia O.
Ask your question here

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

Related topics

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info