Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Do you have access to your old facebook page?
Do you have access to your old facebook page?
Customer Reply
yes
Here you can find the instructions how to transfer the info: https://www.facebook.com/help/230304858213063/?helpref=uf_share
Customer Reply
so would I download it first, then how do I upload it to my new page?
You should log in to the old Facebook account
and proceed with the steps:
Click your profile picture in the top right of Facebook.
Select Settings & privacy, then click Settings.
In the left column, click Your Facebook information.
Next to Transfer a copy of your information, click View. You may be asked to re-enter your Facebook password.
From here, you can choose a destination based on what you want to transfer. In each destination, you can see if they accept photos, videos, posts, notes, events or other information.
and proceed with the steps:
Click your profile picture in the top right of Facebook.
Select Settings & privacy, then click Settings.
In the left column, click Your Facebook information.
Next to Transfer a copy of your information, click View. You may be asked to re-enter your Facebook password.
From here, you can choose a destination based on what you want to transfer. In each destination, you can see if they accept photos, videos, posts, notes, events or other information.
Customer Reply
when I choose a destination to transfer, would I give them the new page?
Yes
Customer Reply
so does that mean I would have to create the new page first?
Yes
You don't have new Facebook account?
You don't have new Facebook account?
Customer Reply
do you know if I'm able to transfer all my messages as well?
not account. I'm creating a new page
not account. I'm creating a new page
The information that you can transfer includes photos, videos, posts, events and notes.
Messages cannot be transferred.
Messages cannot be transferred.
Customer Reply
i see.
Do you need a help to set up new page?
Customer Reply
so i'll lose all my messages and likes as well right?
no, I can do that myself. thanks
no, I can do that myself. thanks
Sure
Yes, messages will be missed
Yes, messages will be missed
Customer Reply
Got it. That's all. thanks
Is there anything else I can do for you today?
Customer Reply
that'll be all for now.
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
We are available 24/7, you can refer your questions anytime.
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